Question about Epson Stylus CX4800 All-In-One InkJet Printer

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Power light is off, red light steadily on..on my monitor it says cancel all printing jobs.turn off your printer and take off the foreign object inside..i dont know how to open it.

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Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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Hello

The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

  1. Turn the printer off.
  2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
  3. Release the button Resume / Cancel, keeping POWER.
  4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
  5. When the indicator light Green - click Resume / Cancel 4 times!
  6. Turn the printer off button POWER.
Hope this can help you.

Best regards
Andrea

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