Question about B. Smith Expandable Three-Tier Server

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How do I get replacement legs (a,b,c) for the expandable 3-tier service.

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Convection/microwave turntable motor arcing; 7 yrs old is it worth fixing

If arcing and is seven years old time to replace the item, more cost effective with full warranty.

Mar 05, 2012 | Microwave Ovens

1 Answer


The indicator lights operate on 120 volts whereas the elements operate on 220 volts.
Using an electrical test meter go between the two hot legs and see if you are getting 220 volts. If not you have an open or non completed circuit.
Do not test from one leg to ground as you will probably read 120 volts for each leg. By reading across both legs you should get 220 volts.

May 03, 2011 | Microwave Ovens

1 Answer

We cant get our George Forman 3 tier food steamer off the warming function even when we press and hold the on off button

Try opening it, make sure it's plugged out and go over the wires and connections manually. Look at where the door shuts as well.

Apr 19, 2011 | Microwave Ovens

2 Answers

I have a 3 phase 24kw 60 cycles 240 volt vulcan hart el-40 kettle I replaced the heating element ( not sure what its called ) but I don't know which wires go where to the element

Hi, on a 3 phase wiring system, all 3 legs will be the same voltage unless it is the 25 year old 3- phase, which would have what was called the stinger leg which was higher in voltage. As on most any 208/230/240.277 volt 3-phase wiring system, L-1, L-2, and L-3, have the exact same voltage.It does not make any difference on any of the 3 hot Legs where they terminate on this element. If there are 3 termination points on this element, connect any of the 3 conductors to element. Trust me, as I deal with 3-phase daily.If you do have a 4th conductor by chance that you removed, you will need to check with a volt meter to see which 3 have 120 to ground and the 4th will have nothing to ground and would be some neutral. 3-phase wiring doesn't require a neutral. If you have any more questions please let me know and I will help you.This will solve you're question I am positive! Sincerely,

Dec 17, 2009 | Microwave Ovens

1 Answer

Whirlpool RM280PXAQO power loss to one leg of bake element

remove leads from heater and carry out resistance test to see if heater is ok. you have checked the voltage so presume you have a meter.if not test voltage on both sides of heater connect directly to ground and other lead on ground of heater you should have a voltage if not you have a ground fault

Feb 18, 2009 | Microwave Ovens

1 Answer

Delonghi microwave/convection, central wheel cog where glass turntable cogs go is lower than outside wheels so turntable does not turn

In some case, the legs of the support get too hot and when the weight is removed they bend downward in relation to the hub.

I have solved this problem in the past by carefully heating the area where the legs meet the hub, using a gas stove flame or a torch.

Then I place it on a flat surface, weighted down so as to hold the legs so they will cool in the correct position.

If you have to do it more than once, the support should be replaced.

We're happy to help and we appreciate your thoughtful rating of our answer.

Jun 30, 2008 | Microwave Ovens

1 Answer

Heats but tray does not rotate...

This one does not have a turntable shutoff option, which is available most commonly on over the range models.

You likely have a bad turntable motor or turntable support (the 3-legged part with rollers).

If yours is a Dacor DMT2420, it is essentially a rebranded Sharp model R440DK/DW / R540DK/DW.

There was an issue with the original turntable motor on these Sharps.

The new Sharp turntable motor kit is part # RMOTDA264/KIT and they are available from Tritronics at

I cannot guarantee that this is the correct Sharp part for this Dacor, but I believe it is, based on the other parts being the same.

Another thing to be sure of is that your turntable support does not have a cracked coupler (the part that connects to the motor) and you need to be sure the legs are straight.

Sometimes heat and weight cause the legs to bend so that the coupler will no longer go down far enough to make contact with the motor shaft.

To fix these, I use a gas stove burner or torch to heat up the area where the legs connect to the hub, then I turn it upside down with a weight on the hub / coupler and leave it until it cools.

This straightens the legs back, and you can do this once or twice before you have to replace the support. But if the support is cracked or charred, it needs to be replaced.

The Sharp turntable support part number is FROLPB025MRK0 and it's also available from Tritronics.

If you don't want to take the chance, the Dacor part numbers are:

66245 motor Ref # 1-11
66184 support Ref # 6-3

But it will depend on your supplier as to whether these are original parts prone to failure or the new and improved parts.

You can order the Dacor parts from sources listed here:

We're happy to help and we appreciate your thoughtful rating of our answer.

Dec 01, 2007 | Dacor DMT2420 1200 Watts Microwave Oven

1 Answer

Door spring

this model is very tricky you will damage the inner frame if your not experienced ,call for service and save your money,there are 2 springs inside the frame that criss/cross and they may look alike but are not,when you undo the screws the door glass will let go and fall to the floor if you don't know and crack the inner fram assy. thats plastic ,there are 4 screws that hold the door together that you can see and 2 more inside you can't. the 2 on the bottom of the door that support the glass are hard to getat.the micro wave oven can be seperated from the bottom unit and pulled foward for access of screws.

Nov 30, 2007 | KitchenAid KBMC140HSS Convection/Microwave...

2 Answers

Microwave Fan Running for 24 hours

Sounds like cycling the power line did it.

Aug 28, 2007 | Sharp R-1610 Microwave Oven

1 Answer

Sharp r-1610 microwave

It could be the turntable motor, the turntable support (with built-in coupler) or a problem on the control board. I would first look at the 3-legged turntable support with built-in coupler to see if it got hot and warped. It should be flat across the top from the center to the end of the legs. If the support's legs are pointing a bit downward, it will prevent the coupler from making contact with the motor shaft. I've held bent ones a few inches over a gas burner to heat them up where the legs meet the center hub, then set something a bit heavy on it to hold it in place while it cools. If it needs a new one, it is part # FROLPB025MRK0 and it runs $19.50 retail at Tritronics. A quick (but not necessarily definitive) test of the motor is to grab the shaft gently with pliers and gently try to turn it. If it moves slowly and makes a high-pitched whining noise, it's likely okay. If it won't turn or grinds, it is bad. The number for the new turntable motor is RMOTDA264WRZZ and it retails for $8.87. Please note that you may need to look under model R1600, R1600, R1601, R1601, R1610, or R1612. They are all mostly the same. Tritronics is at The service manual for the R1610, R1611, R1612 can be downloaded at: There may be a grommet bewteen the mtoro and turntable support. Don't lose that! Be safe!

Dec 03, 2006 | Sharp R-1610 Microwave Oven

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