Question about Dimplex Compact Electric Flame Stove Heater
New bulbs fitted but flame light still not working. Both bulbs stopped working at same time but can hear the adjustable flame switch clicking on?
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Posted on Jan 02, 2017
have you checked for the power supply before changing the bulbs,if not please check it then you come back to us we will help you.
Posted on Aug 06, 2009
SOURCE: I have a Dimplex model
Maryanne, the first thing to try is turning the Master ON/OFF switch to OFF. Unplug the unit and allow it to remain unplugged for 10 - 12 minutes. Generally, that's enough time for the unit to reset itself. Plug the unit back in and turn on the Mater On/OFF switch and then proceed as you normally do.
If that solves the problem great! If it becomes a recurring problem, turn the fireplace off, unplug it and call Dimplex USA Technical Service 888-346-7539.
Hope this helps to solve your problem. Please let me know.
Posted on Mar 15, 2011
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