Question about Creative Labs ZEN V Plus MP3 Player

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My creative zen v plus is stuck in shutting down

I plugged my zen into the computer to charge, unplugged and tried to shut down, this was over an hour ago and its still 'shutting down'
I have tried to plug back in to see if it would do anything, but my computer didnt even recognise it !!!!1
Ive tried a paper clip but this didnt work either
Im hoping someone might be able to help me please

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  • Anonymous May 03, 2009

    Same thing happening to me, ugh.

  • Anonymous May 08, 2009

    I unplugged it, but it is stuck in "docked" mode. I can't even shut it off

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I think i have a different version of zen but hopefully it'll work for you. i held down the power button and pokes the reset button with a pen tip for about 5 seconds and it finially turnned off! i've had alot of problems with the zen and it sorta happens alot and most times you need to do different things but the same problem usually doesnt come bk. good luck

Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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