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GE Profile side by side refrigerator water/ice dispenser problem

Water and ice dispenser working intermittently. I pulled the panel off. Switch and solenoid all seem to be functioning properly. If I unplug the ice door solenoid, water and ice auger are more likely to work with the trip of the switch. If I plug in the solenoid, they stop working. Upon visual inspection, the ice/water panel and motherboard look fine. No obvious shorts. The glass fuse is still in tact. The rest of the refrigerator operates fine. The two panels are pretty expensive to replace without knowing they are the cause. Any thoughts?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1073 Answers

SOURCE: GE Arctica (PSS26NGSB) ice and water dispenser

need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Posted on Apr 12, 2008

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SOURCE: GE Profile Ice maker/ Water Dispensor not working

ok try this for me and let me know how it works there is a water tank in the fridge and on installation you have to hold down the water for about 5mins to fill it up now the ice disp will be a separate issue hold my rating and let me know if your water flowes first

Posted on Jun 13, 2008

SOURCE: Kitchenaid refrigerator in door water/ice dispensor

Look here.
http://www.fixya.com/support/t219770-kitchenaid_superba_kscs25fkss00

Posted on Aug 02, 2008

SolutionGuy
  • 331 Answers

SOURCE: GE Profile Refrigerator Ice/Water dispenser not working

Hi Urban Woman,

Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small). 6fb5654.jpg

Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.

Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.

This should take maybe 15 minutes to do... super easy job.

SG

p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)

p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.

Posted on Apr 01, 2009

  • 14 Answers

SOURCE: water dispenser not working

Your water line is frozen. This is a fairly common problem on GE side-by-side refrigerators. There is a simple solution in this post GE refrigerator water dispenser not working.

Posted on Dec 13, 2010

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http://www.youtube.com/watch?v=sW2yqQjEcLI&list=HL1329704348&feature=mh_lolz

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http://www.fixya.com/support/t1295372-ge_profile_ref_ice_despenser_motor_not

It seems that the bulb in the front panel is pulling to much current as it ages and it makes the control panel in not work properly. Removing the bulb will fix the problem - just fixed mine.

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Good luck

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Not sure if this is the same problem with your unit, but sounds the same.

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