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BLUE SCREEN Here's the issue, I have had my computer for a while/years. First off 6 months ago the disk drive stopped working and my systems have been running very slow. 2 days ago i installed the Service Pack 2 and now my computer wont even start up. I got on the chat line and had a chat with the rep, she said my Presario V2000 come with a F11 recovery option but it doesn't. It has the option to use ESC to get in to the boot option, F10 for the same and F12 for internet boot. I have tried every boot method my computer will do and even tried safe and nothing. A few side notes, my hard drive is one from another HP comp and it is about 3-4 years old. I was also going to buy a 4 gig up grade that the tech said would work, but the rep i chatted with said i could only upgrade to 2 gigs.

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Is what happen to your laptop is lower specs i thought..so you need to re-install the windows comptaible to your laptop and meet the specs...but before you do that you need to back up 1st your important files..

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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