Question about Mustek Be@rPaw 1200CU+ Flatbed Scanner

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Cloudy scanning My scanner doesent scan like it should.It scans cloudy and unclear.You cant understand a thing.All the drivers are new.Anyone got a clue whats going on?

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Hi, perhaps the Platter Glass is dirty or dust has gotten into the base and onto the scanning head... try giving it a good clean, I use compressed air cans, when in the field and nitrogen at the Lab, and blow the dust and dirt away.. Use a good quality Glass Cleaner OR Methylated Spirits on the Glass, NOT the Scan Head tho.. Just Blast that with the "Canned Air".. I have even used a Vacuum cleaner set to "Blow" in a pinch..

Posted on Aug 04, 2007


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Posted on Jan 02, 2017


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The scanner glass inside is cloudy

I recommend you do not take off the glass. I have done it and was never able to get rid of the dust, which really shows up on every scan. The fogging has something to do with an optical coating on the underside of the glass. If I knew then what I know now, I would let it be. If the fogging doesn't show up in scans, leave it. If it really does show up, the glass itself is often held down by simple double stick tape. You try to keep the tape intact so you can put it back down. It may be strong enough that the plastic frame on top of it could snap. Do it in as clean (not dusty) environment as possible so dust does not drift down inside the scanner. Never touch the lamp or move the scan mechanism. Again, don't do it unless it's showing up on scan results. Sadly, nobody "fixes" scanners, they are disposable, like coffee pots, even if they cost 300.00.

Mar 12, 2014 | Epson Perfection 1650 Photo Flatbed...

1 Answer

Scanner window is cloudy on bottom. needs to be wiped clean

if you are a technical kind of guy you may want to download the service manual from MAISE MANUALS to see the correct proceedure to remove the platen glass without damaging your scanner!
attempting to do this without good instruction will most definatley be a bad day for your printer this job would likely take me about 3/4hr to complete as to remove the glass several covers need removing.

Jan 14, 2014 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Cloudy glass inside scanner

you have a damp room, you need to put a sachet in the scanner the ones you get with new shoes or electrical devices in the packaging. this will clear up the scanner also have one in the room you can buy tubs that remove water vapor from the room .

Jul 26, 2017 | Epson Perfection 2400 Photo Flatbed...

1 Answer

How come my pc cant link to scan doc???? this is an office pc. my pc at 1st can link to this canon IRC3220N , it can photostat can scan from the canon to pc into scan doc file. but for right now my pc...

try to reinstall the driver s for the printer/scanner ...and see if the issue is solved.....Another thing ....if the scanner is used by multiple computers you have to give the scanning command from the computer ...and not from the scanner itself...This way you will be able to import the scan result into the library of the program that drives it ..
another thing that may happen is the link to be broke ..get to the fax and printers in the start menu ...and open it ..and redo the link scanning for printers and choose it again from the list ..(by name ) ..and make it the default printer/scanner..

Jul 05, 2011 | Office Equipment & Supplies

1 Answer

Xerox Documate 152 - Scan quality is now V.BAD!

I would go to and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Jul 08, 2009 | Xerox DocuMate 152 Pass-Through Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the

I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website ( This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

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2 Answers

Lines on scanned images

if the lense has dust on it how do i clean

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3 Answers

My scanner doesn't scan negative

" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)

Aug 12, 2007 | Canon CanoScan D1250U2F Flatbed Scanner

1 Answer


First off, I'm not too sure if that Printer is a color printer. Its a color scanner yes, but i don't think is a Color Laser Printer! Secondly, can you explain in more detail what kind of scanning and printing issues you have witht the printer? Prints unclear as in blurry or too light? are u having trouble installing the scanner or is it not scanning the images correctly? regards babb

May 02, 2007 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Need operating instructions

This link should have user manual etc. but unfortunately the site is down at the moment - try again later. on the singapore (east asia) site nothing obvious based on your problem, but at least it means they still acknowledge the product and that they have to support it. maybe you can spot something yourself as well. If no luck with the US website then go to and complain to any of the other sites. Their customer service should help. If no joy from this please post again, someone might know the software. Hope this helps :)

Mar 17, 2007 | Microtek SCANMAKER I900 Flatbed Scanner

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