My son put a dvd in the tv dvd player the wrong way and now it is stuck and wont eject out with remote or the eject button on the side of the tv.It is a proscan tv with the build-in dvd player.The player is located on the side of the tv. Can you please tell me how to get it out without taking the tv apart.Your help is kindly appreciated.Thanks! Miss Pat
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Re: dvd stuck in tv dvd player
According the owners manual you will have to call PROSCAN customer support for help with this problem. The telephone number for customer support is 1-888-977-6722. You can also go to The website and use the customer support there. The website for PROSCAN is www.oncorpus.com. I hope this has helped you with your problem.
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Hi, For some reason the disk will not play. You push the eject button over and over again, but the disk slot will not open. Here's one solution... * 1 Turn off the DVD player. Wait a few minutes, turn the DVD player back on, and then press the "eject" button. If this does not work, turn it off and unplug the DVD player...while you keep pushing EJECT button plug the DVD and turn it on (your hand still on the eject..) is should come out.. * 2 ..if it does not eject , unplug the DVD player again, Remove the screws off DVD on the sides and take off the DVD casing. * 3 Look for the DVD holder inside the DVD player. This device holds the DVD in place while the DVD player reads the disk. * 4 Push the stuck DVD disk toward the front of the DVD player until the DVD ejects. Remember the DVD player is not on and some force ( gentle ! ) must be applied. * 5 While it is open,plug it on and place a DVD disc just to see if mechanism works properly.. * 6 Replace the casing and the screws. Plug the player in and turn it on. Put another DVD in to test whether the player is finally working .. Hope this helps!.. Take care and please Remember to rate/vote and give us 4 Thumbs Up to continue for Helping out the Community :) .
to eject the disc, turn off your TV and hold the eject button then power TV back on. Regarding the DVD feature not working, you may need to change the main board. If your TV is still in warranty, call 1-800-701-0680 for an in home service.
Success! I tried removing the power cable from the TV itself and re-plugging while holding the eject button on the TV (you'll have to turn the power button back on as well). The DVD ejected instantly. Whew...