Question about Philips PET710 Portable DVD Player

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Dvd player is unable to read cd showing NO DISC

It was playing alright but i tried to play a cd which had all scratch marks, the player got stuck after that it is unable to read any cd even the one that it played previously - pl help

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You can try resetting the setting to the factory specifications. To do this on your remote push the setup button. Use the up and down arrows to find highlight preferences. Press ok to enter the sub-menu. Once in the sub-menu use the up and down arrows to find default. highlight this and press ok. Then press the setup button to exit. This will restore the factory setting and hopefully the full use of your player. If this fails to restore the operation of you dvd player, you can try using a lens cleaner and see if the dvd compartment needs cleaning. You can do this with a can of compressed air. If you need to clean the dvd lense use a cotton swab and a small amount of isopropyl alcohol.Apply a small amount of the alcohol to the tip of the swab and gently rub it back and forth until the lense looks bright and shines. Use the other end of the swab to dry excess moisture from the lense. Also check the transport and see if it needs to have dust and debris from the tracks or gears removed. Use the same process with cotton swabs a small amounts of alcohol to clean it up. Once clean try playing a dvd. It should work fine. If not you may have another problem with the lense or motor. You can call Phillips customer support at this telephone number. 1-888-744-5477 they will be able to help you with getting service for you dvd player. I hope this information help you with your problem.

Posted on May 31, 2009

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