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Try resetting the mouse with the receiver. Press the connect button on the receiver and then on the mouse.
Also, make sure the light comes on the mouse when you install the batteries, If not, they may not be making contact or be in correctly.
check the bottom of keyboard and wireless pickup device..lights should be steady on..if not, reset with buttons..also, check battery charge, by replacing battery..also re seat the wireless pickup into another usb port.
The problem was that ther keyboard was encrypted for my protection. this sometimes prevents the keyboard from connecting to the receiver and therefore the computer. to stop encrypton: press the left CRTL + left ALT + F12 key at the same time. Press the connect button on the receiver (you only have a few seconds to then press the connect button on the keyboard. Press the ESC key. Now you must start the encrypton again. Install SetPoint software from www.logitech.com/downloads. after you save and run the program, then press left CTRL + left ALT + F12 keys. sometimes there is an encrytpion wizard that pops up to help you further encrypt the keyboard, but this does not always pop up. It didn't on mine. My keyboard just started working right after i re-sarted the encryption.
Press the Receiver button (and the lights will start
Then if it’s the Keyboard that isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the receiver.
If it’s the MOUSE, push the small RESET/CONNECT button on the back of the mouse
to connect. Then they should work okay. Hope this helps. Bud
Now what you have to do is look for a reset button on your mouse and your wireless mouse signal receiver. When the receiver and mouse both are on press the reset button on both of them one by one. This should solve the problem.
I had one of these if it is the same model it is on the right hand edge (not on the underside not on the top) between where the number pad is but below the indicator panel, the button is small and I think red and recessed(so you need to use a biro, or such like to press it)
silly place to put it, most keyboard connects are on the bottom now