The message is prompted by Microsoft Windows WGA
(Windows Genuine Advantage) software.
To start I must advise you that the
best thing to do is contacting Microsoft, and asking them as to proceed, as the system installed on your computer may be counterfeited.
See:How and when to contact Microsoft Customer Service and Support
you get the Microsoft Genuine software warning, that usually means that
the installed system key is not recognized as valid. This often happens
when the system is installed with a number that is not the one printed
in the sticker.
In some case the WGA
message was prompted in presence of genuine Windows installation because of a system bug.
you have a Windows version that is the same as the license
on the COA
sticker, then the best thing to do is changing the
number and then validating Windows again. See here:Genuine Microsoft Software.
If your installed software is a different version from the one
you have a valid COA
(eg. XP Home Edition on sticker vs. XP Professional installed), then you must install the Windows version for
which you have the license
or purchase the proper license for your
system. Any unlicensed use of Microsoft software will be illegal.In case you want
temporarily need to remove the
Genuine Microsoft Software warning before installing genuine software, you can follow the steps below. Method 1 System Restore.
A system restore to a date before the warning started will stop the message.
The restore will set the the computer to the same state it was in the date before the warning message started.
The data will not be deleted, but all settings and software installed after
restore date will be affected. Do a backup of your data before starting
system restore.See: How to perform System Restore on Windows XPMethod 2 Software utilities.
There are several utilities to remove the WGA logon
message. Try the ones listed below. RemoveWGA.exe
, Remove WGA 1.2.exe
.Method 3: Delete software and change registry values.
You can get rid of the message changing the registries below. Do a backup of Windows registry before starting. If you
change te wrong registry entry, Windows may not
start. If that happens, then you will have to get rid of the problem
installing a genuine Windows.
Launch Task Manager
.by pressing Ctrl
Alt Del at the same time.
Look for the process “WgaTray.exe
” and stop it.
Start computer in Safe Mode
and delete the file WgaTray
.exe from c:\Windows\System32
.exe from c:\Windows\System32\dllcache
in Run box and open Registry
find the entry called : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
Delete the folder WgaLogon
and all of its contents.
Restart the PC normally.
methods to remove the WGA
message are not a solution to the problem.
The procedures illustrated will remove the warning, but the system
will not be properly licensed. Arrange reinstall of the system
according to Windows version listed in your COA
, or purchase a valid