Question about Logitech Webcam C525,720P HD, 8MP, Black/Silver

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I was useing my web cam c525 and talking on skype then my cam got dark as if a light was turned off. What is this problem and i've had this cam less than one year.

It hardly ever freeze but it just now started showing me dark as if the light in room is turned off.

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

ser71
  • 818 Answers

SOURCE: Logitech web cam

Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens. This will allow you to focus the camera image on objects at different distances. Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.
Connection Issues:
If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.
Changing Display Adapter Settings:
If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter. For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher. To change the color palette please perform the following steps:

  1. Click on "Start," "Settings," and "Control Panel."
  2. Double-click on the Display icon.
  3. Click on the tab labeled Settings.
  4. In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).
  5. Also, check with the manufacturer of the video card for updated video drivers.
Low Light Boost:
If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost." If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software. To do this:
  1. Open the QuickCam software.
  2. At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.
  3. Choose "Advanced Camera Settings".
  4. Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.
  5. If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.
  6. Click OK when your are done.

Posted on Feb 29, 2008

jo_chinmay
  • 142 Answers

SOURCE: Picture freeze

dear sir.
her u bought a log. cam is latest it has some fitures like hi resulation and process with pictures so u need to do change cam resulation in camera setting then selacat low then try it's help u..:)

Thanks
Please vote
jo_chinmay

Posted on Jan 01, 2009

yooperbud
  • 8637 Answers

SOURCE: web cam problem with skype

Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

Posted on Jun 24, 2009

tommya300
  • 724 Answers

SOURCE: Logitech Web cam freezes every few minutes when used with Skype

Look in device manager See if there is a memory conflict with another device

Posted on Jul 27, 2009

aschauhan11
  • 58 Answers

SOURCE: I use the logitech e3500 web cam with skype but

If it is sometimes then could be a problem witth the hardware but still you can try reinstalling the drivers.

Posted on Sep 08, 2009

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