Question about Trend Micro AntiVirus plus AntiSpyware 2008

2 Answers

Trend micro slowing my computer down

I installed trend micro on my laptop and now it starts up very very slowly and once it has booted I cannot open or run any programs. any ideas?

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2 Answers

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  • Master
  • 527 Answers

Sir,
The problem is belongs to malware, spyware, trojans etc... First Install a good antispyware software and run the Full scan of your laptop (may be 2 hours to scan). It will clear all the spyware virus and reinstall the antivirus. it will be OK. My better suggestion is buy a antivirus with full version and original one which includes anti-spyware, anti-malware, theft protection etc.....Buy a complete total internet protection. I am using Kaspersky Total I nternet Protection 2009 its good. Also use good internet browser. google chrome is best.
Thanks Good Luck
Appreciate to rate as "Fixya"

Posted on Mar 12, 2009

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  • Master
  • 564 Answers

Hi,
Unistall the software in safe mode and try to install it again.
Thanks!!! PREM

Posted on Mar 12, 2009

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Related Questions:

Tip

How to disable/enable email scanning in Trend Micro internet security


1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a checkmark in the checkboxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the checkmarks.

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4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 07, 2010 | Trend Micro Internet Security Pro 2009 for...

Tip

How to disable/enable email scanning in Trend micro antivirus


By default, the incoming and outgoing mail scan functions are enabled in Trend Micro Internet Security. To enable or disable mail scanning, do the following:

For Trend Micro Internet Security Pro 2009 and Trend Micro Internet Security 2009 and Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right
corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a check mark in the check boxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the check marks.

6d5b000.gif

4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 02, 2010 | Trend Micro PC-cillin Internet Security...

2 Answers

Program will not update virus files; cannot exit program, cannot uninstall


You may have got a virus on your computer that has disabled the virus program. Trend Micro is a good program and I use it but no virus scanner is 100% safe even if you keep it updated often. You may have installed a program that has disabled it. First shut off windows restore in the control panel. Then re-boot the computer and press F5 when the computer is booting up and this will bring up a menu. Then boot windows into safe mode with networking. Then see if Trend will update virus files and run a complete scan. If it can't the go to www.trendmicro.com and use their housecall program to do a complete virus scan on the computer. If no virus is found then you will need to try to find the program that caused Trend to stop working and remove it. Do you have more than one virus scanner installed like spysweeper. If you do then you will need to un-install that program. Then reboot computer and try to re-install trend.

Sep 26, 2009 | Trend Micro Internet Security 2008(Pc)...

1 Answer

CG Codegen Computer bruyn new blockt ikons


You can try this steps to install the software on to your computer:

TO DOWNLOAD Trend Micro AntiVirus plus AntiSpyware 2009 :

- Download the Trend Micro AntiVirus plus AntiSpyware 2009 installer. Kindly click on the link provided below:



[TAV 17] http://www.trendmicro.com/ftp/products/tav/tav_download.exe



- Please choose the correct installer file for your Windows Operating System.

- Click Save

- Choose your Desktop as the destination of the installer file

- Click Save



Note: Downloading the installer may take a while, depending on the type of connection you are using.





TO INSTALL Trend Micro AntiVirus plus AntiSpyware 2009 :

- Double left click on the installer file on your Desktop (red ball inside of a box)

- The Trend Micro AntiVirus plus AntiSpyware 2009 installation window will appear. Wait as the following is checked:

a. Virus

b. Minimum system requirements

c. Other anti-virus program installed in your computer

d. Older version of Trend Micro installed in your computer



- Accept the License Agreement

- Click Next

- Enter your serial number on the boxes provided

- Click Install to start the installation process.

- A message telling you that the installation is completed will appear

- Click Next

- Once completed, click on Activate Now





ACTIVATION PROCESS:

FOR USERS WITH AN EXISTING MY ACCOUNT ENTRY:

- If you have used Trend Micro before and have an existing MY ACCOUNT, click SIGN IN

- Enter your registered email address as your USER ID and enter your PASSWORD.



FOR USERS WITHOUT AN EXISTING MY ACCOUNT ENTRY:

- For first time users and users without an existing MY ACCOUNT, choose CREATE A NEW ACCOUNT

- Fill up all the information asked from you

- Make sure that the password you enter is at least 8 characters long

- Double check the information

- Click Next

- Click Finish



By the way, you can also view video walkthroughs on how to install our 2009 products by clicking on the link provided below. Just choose the specific product you are going to install and watch its video walkthrough.



http://esupport.trendmicro.com/support/consumer/kbtree.do?exp=FN3





After the installing and activating your Trend Micro AntiVirus plus AntiSpyware 2009 , open the main console. Be sure to download the latest updates and run a scan afterwards.


Please leave me a comment if this helped you or not

Apr 08, 2009 | Codegen CG SPEAKERS 5.1 CG P-E001-CA RET...

2 Answers

Trend Micro PCCillan turned off and won't turn back on


1. go to http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx and follow the instructions on how to remove the software.

2. upgrade to 2009 if your computer meets the minimum system requirements. use the same serial number and account information when prompted.

Jan 26, 2009 | Trend Micro "PC-cillin" Internet Security...

1 Answer

Takes 15 mins to boot after loading Micro trend


you have too much at startup. thats the programs the computer starts at boot up.i would go to last good configuration and see what happens if that works i would seriously get rid of some programs you don't need and defrag your computer.

Dec 15, 2008 | HP Pavilion a1600n (882780776265) PC...

3 Answers

Internet security


1. make sure that the previous installation is inactive
2. since this is a new computer, upgrade to the Trend Micro Internet Security 2009 version. use the same serial number and remember to create a NEW account when prompted.

here's the link:
http://esupport.trendmicro.com/Pages/Where-can-I-download-the-installer-file-for-my-Trend-Micro-Consumer-pr.aspx


Jul 27, 2008 | Trend Micro PC-cillin Internet Security...

1 Answer

Program that was installed by bestbuy.


Lovexhate -

Generally, when you purchase a new system, it will either come with a full version of a program(for which you should have registration/authentication info in your computer documentation), or a demo version(Usually a time-limited free trial.)

If your username/password for the Trend Micro application aren't listed anywhere in your paperwork, you will need to contact Best Buy/Geek Squad support by phone, or take the system in to the store where you purchased the system.

You can also download full & trial versions of the Trend Micro programs here:
http://www.download.com/3120-20_4.html?qt=trend+micro&tag=srch&tg=dl-20

Hope this helps!
-thinstatic

Jun 13, 2008 | Computers & Internet

2 Answers

Trend micro internet security 2008


Dear Sir/Madam,

This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:


a.Check the program version of the Trend Micro program installed on
your computer.


b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.


c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.

Thanks
Good Luck




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Jun 06, 2008 | Trend Micro PC-cillin Internet Security...

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