Question about Hitachi DZ-HS300A DVD Camcorder

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ImageMixer 3 SE for SD. Can't Create Disc, Save Files to PC

ImageMixer 3 SE for SD. Create Disc, Save Files to PC & Write Back To Camcorder options all greyed out, can only Browse & Authoring & Exit. User guide was supposed to by attached as a pdf but that isn't there either. I've downloaded latest version from Pixela website and the damn thing still isn't working - any ideas? I only want to create a disc?

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  • Anonymous Mar 20, 2009

    Hey Samfell,



    I have the same problem...I consider myself pretty good on the computer, but like you...I am just not getting this "Imagemixer 3." I am having trouble editing??? I also did not receive a manual with my camcorder......



    If you have found a solution...please report back to me....



    Thanks

    Sweet Pea

  • spribb Mar 21, 2009

    I Have the same problem!! Someone lease help us!



  • nyny23 Mar 22, 2009

    I have the same freaking problem!!!!!!

  • Anonymous Mar 26, 2009

    I have the same problem. It worked fine on my laptop, but then my laptop died, and I tried it on my NEWER desktop, and it didn't work.

  • Anonymous Mar 28, 2009

    same as you.

    any help?

  • digidog Apr 05, 2009

    I have the same problem. I am able to transfer video from my Canon HG20 easily enough, but the format m2ts is not supported by Windows Media. I can't select "creat disc" in the menu... wtf? What video softwre are people using, because ImageMixer sucks...

  • Den09 Apr 13, 2009

    Me, too. Quite a club we have going.

  • Anonymous Apr 17, 2009

    You don't need a mac, you need Canon to use a regular harddrive technology to allow you to download files to your pc. Not some software that doesn't work.

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This has to be the shittest software ever! I've edited my clips in the editing mode but can't do anything but save it as a working edit. The file format is useless for anything but this program so all you can do is edit to your hearts content and then edit some more. Complete waste of time. I tried connecting the camera (Canon HF10) and that took away all editing options. Could only burn straight to DVD or upload to computer. For such an expensive camera this is very disappointing.

Posted on Jun 02, 2009

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My issue was that I couldn't find the option of 'pc'. With the camcorder plugged in, the power on, and the USB connected I found I was able to get to the menu once I pressed the camera/play button on the bottom of the LCD screen. Once I pressed that I had the option of playback on the computer. I selected that and the Pixela application started up and I was able to access the 3 buttons that were previously grayed out. Good luck!

Posted on Sep 30, 2009

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1 set the mode dial to camera ( this is the little logo you set when you want to see your video on the camera it is on the back of the camera) on the canon it is the blue camera logo
2 Plug the camera on the wall ( not on the battery)
3 Plug the usb cable to the pc
4 On the camera screen choose PC/Printer with the joystick
5 press on the joystick to accept the selection
6 open pixella
7 the option transfer fro pc is available click on it
8 wait for pc to read memory card
9 chose destination for saving ( param/ pref)
10 click save
11 click execute
12 open your destination file and you will see the video being transfered.

P.S. I am french speaking so the name of the function choice may be a litlle different because I try to translate those as accurately as I could

Zenmarc
connect your cam to usb
2

Posted on Feb 07, 2010

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Make sure the usb cable is connected to the usb port on the back of the computer. Imagemixer will then open and all icons will be functional.

Posted on Dec 26, 2009

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Make sure the camcorder is not set to the photo mode. Make sure it is set to video mode, before selecting PC Connection type. Then when you load the software the options will no longer be greyed out. Now if I could just figure out how to get video I've moved around and reorganized to show up in the list to be moved back to the camera?

Posted on Jul 23, 2009

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This is a lame design but unless you connect the camcorder to the computer those options will not be enabled.

This is given in the FAQs.

http://www.pixela.co.jp/oem/canon/e/imagemixer3_se_canon/qa.html

Setup - There is a menu not selectable in [ImageMixer™ 3 Launcher].Following menu items cannot be selected when the camcorder is not connected.
- [Create Disc]
- [Save Computer]
- [Write Back to Camcorder]

Posted on Apr 28, 2009

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Solution #7 worked for me. I can't believe it, but when I plugged the USB cable into the back of my computer all the ImageMixer icons became available and I could finally copy. The SD card reader must be different in the front of my PC vs. the back. Weird. I never had this problem with my Panasonic, and it used the exact same card.

Posted on Jan 03, 2010

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I never expected canon would supply such idiotic software. It combines files before creating a disc. Does anybody know how to write a disc without combining files? Is there any option in the ImageMixer 3 SE software to disable combining files? Worst part is, they dont even supply proper help files or instruction files. I wish i had bought some cheaper camera now instead of canon.

Posted on Mar 05, 2010

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I have the same problem with canon hf 11,i connect everything,the menus appear on the screen,i started to write dvd-video not avhcd becouse i don't have blueray to play but after the following message apear: "combine movie file" the softeare do nothing and don't write on dvd-r

Posted on Dec 28, 2009

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Make sure you have these things done before importing:

1 - Camera power on
2 - USB Cable plugged into the Camera and the Computer
3 - POWER CABLE plugged into the camera and an outlet (IT WONT LET YOU CAPTURE OTHERWISE)
4 - Select the "Computer" setting after the camera is plugged into the computer.

Good Luck Everyone! AND GET A MAC!!! Everything is 1000 times easier on the Apple systems! PC Will give you head ache after head ache until your head will explode and your only cure will be a mac!!!!!

: ) Happy editing... it'd be easier on a mac.

-Jonah (PC User for over 12 years, Mac use 1 year. Once you go mac, you never go back.)

Posted on Apr 13, 2009

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Solution:

download 'Video Convertor for Mac' from http://www.applemacvideo.com/mac-video-converter.html

There is a trail version which places a watermark on the video, but you can upgrade to the full program for $39 excl. tax

Posted on Jan 17, 2011

  • cedlong Jan 17, 2011

    Hope this helps.

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A bit easier solution what worked with the ImageMixer3 1.0.1.15: when you have finished editing then select all thumb pictures and go to save panel where you can use the save button. This allows you save your edited material as m2ts-file. You can author a disk by importing this file to either DVD or AVCHD list and press write button.

Posted on Dec 23, 2009

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Solution #5 by jtyrkalo WORKED !: 1. PLUG AC ADAPTER INTO CAMERA. 2. PLUG USB INTO CAMERA AND COMPUTER. 3. TURN CAMERA POWER ON. 4. OPEN LCD AND LOOK FOR BUTTON INDICATING CAMERA<=>COMPUTER, HIT IT. 5. OPEN UP IMAGE MIXER 3 SE, ALL MENU OPTIONS SHOULD NOW BE AVAILABLE. Jonahpauline above is right, I'm gonna start saving for a MAC !!!!!!!

Posted on Nov 04, 2009

  • scottfromsco Jan 03, 2011

    Camcorder must be set to movie mode on dial, not picture mode.

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SOURCE: ImageMixer 3 SE for SD. Create Disc, Save Files to

They are greyed out when the camcorder is not plugged into the computer, and a power outlet. Try that.

Posted on May 02, 2010

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Posted on Jan 02, 2017

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You can download some software for the Vixia HF R100 here: https://www.usa.canon.com/internet/portal/us/home/support/details/camcorders/support-high-definition-camcorders/vixia-hf-r100 . However, ImageMixer 3 SE is third-party software that is only available on the driver disc that came with the camera. Some companies will send you a replacement disc for a small fee. You'll need to contact Canon support, https://www.usa.canon.com/internet/portal/us/home/support/ , to ask if they have discs available.

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