Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Carriage Jam message that wont clear

My hp 7410 printer is about 4 years old and a work horse. I've tried everything I can think of to fix the carriage jam, and I performed a fairly comprehensive, step-by-step trouble shooting exercise, including a partial reset; to no avail. Does it need servicing? And, what does that entail if it does need to be serviced? Can I do it myself?

Thanks,

Mike

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Ok..so please try these steps..
1)turn off the printer..open the front door of the printer(where you see the cartridge)..try moving the carriage manually from right to left or from left to right..if you are able to move then it is a false carriage jam error message..if you are unable to move then the machine should be replaced..because this is a hardware issue..
2)connect the printer to the wall outlet..and then check for the error message..if you are still getting the same error message..
3)unplug the power chord from the back of the printer..press and hold OK and CANCEL button together..
4)while pressing those two buttons plug in the power chord to the back of the printer..
5)after you plug in the power chord do not release those two buttons untill screen goes blank..
6)once the screen is blank release those two buttons and turn ON the printer..
check for the error message..if its still the same then go ahead and replace the machine..because it is false carriage jam error message..
please try these steps and let me know if the solution has worked..

Posted on Mar 13, 2009

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Yes it does need servicing. I had the same problem. Most likely your sevice station needs all the ink cleaned out of it. It requires complete disassembly of your printer. I found these instructions very helpful: http://fatrcat.com/7100ss.html Good luck, let me know how it goes

Posted on Apr 02, 2009

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1 Answer

How to clear carriage jam?


Hi there! in order for you to clear the carriage jammed of your 7410.. kindly check this link below..
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&key=null&product=391194

if the steps didn't help you on how to fix the carriage jammed then there's something wrong with the printer itself.

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I just bought a 7210 off Ebay for 99 pence (ex £14 delivery) within the description was "Carriage Jam" message so I knew it was faulty. 20 mins of Googling and a 5 minute clean has it up and running.

It did not involve loosening a single screw.

Okay, here's what I did...

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- Gently move the carriage back to the right.

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3_5_2012_6_38_13_pm.jpg

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hi,

below is the document that i want you to follow to somehow resolve your issue.

CLICK HERE TO VIEW DOCUMENT ==>> CARRIAGE JAM

Please let me know the outcome after you perform the steps.

thank you so much.

adonscott

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