Question about Logitech 980374-0403 Consumer Headset

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Premium usb headset

I have a new computer and new headset,the headset works on voice recognition,but does not work on voice chat.When I contacted emachines they said to contact you.

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Hi, A couple of things you can check first pls: 1. the logitech headset has its own mute control somewhere along the line/volume control. pls check/try it on both settings; 2. since it is USB connected, it is now a secondary audio device in your hardware aside from the onboard audio device in your computer. That gives you now 2 speaker output and 2 mic inputs. It is possible that voice recognition uses the logitech therefore it works but voice chat uses the onboard audio and since no mic is connected at the rear of your computer (I am presuming), you may have to set the voice chat to use the logitech mike also. I hope this gives you some idea and works for you. Pls post agin how things are or if you still need further assistance. Good luck and kind regards.

Posted on Aug 03, 2007

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