Question about TruTech PVS12701 Portable DVD Player

2 Answers

My dvd player turns on but...

My dvd player turns on, but turns a lighter black and does not make any soun and nothing happens but the charging light goes on ... what do i do...?

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  • whanson3 Dec 23, 2007

    dvd player turns on to a black/blue screen, but nothing happens. It does not appear the disc is even spinning.

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2 Answers

The official website for this item is http://1800customersupport.com/trutech. You can try there to start for help, and either send them an email using the CONTACT link, or call them at 1-888-252-6252. Trutech is the store brand for Target stores. So many companies make their products. This website isn't the official site for all Trutech products,just some of them, like this 7" Portable DVD Player.

Posted on Aug 20, 2007

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Must be a kink in the electrical wire therefore there is not enough electrical output to show images or make sounds but there is enough to charge your dvd player up :-|

Posted on Aug 07, 2007

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1 Answer

I sold my DVD player to someone and showed them it was working fine. Today he demanded his money back because it is not working at all. He had "charged" it with his inverter in his truck.


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Nothing happens when I try to play a movie


Sounds like an internal hardware issue, if you feel daring enough, try oppening the case and see if anything is out of place, otherwise, You can either take it back to the store for a refund/exchange or contact the manufacturer and tell them it is defective.  Usually if this is the case they wil;l send you a new one for free.  Good Luck ;)

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your are having a problem in the power supply take it to a tech to have it repair.good luck

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