Question about Whirlpool ER2MHKXPL 22.0 Cu. Ft. Freezer On The Top Refrigerator w/ Accu-Chill¿ Temperature Managem...

2 Answers

Thin layer of ice on the floor of my whirlpool top mounted freeze

Model # ER2MHKXPL00
a thin layer of ice keeps appearing on the floor of the freezer, but just on the left side, under icemaker. I turned ice maker off. still happening. I think the drain from the freezer might be clogged (possibly iced over). where is the drain, and how to I unclog it

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  • hilnbrand Mar 12, 2009

    Arborcass,

    How do I remove the back panel? Will it be pretty obvious and is it easy to do?

    Thanks.

  • hilnbrand Mar 12, 2009

    How do I remove the back panel? Will it be pretty obvious and is it easy to do?

  • hilnbrand Mar 12, 2009

    If I remove everything from the freezer (I have another freezer) and put everything from the fridge in a cooler, then turn off the unit and leave the doors open, for a day, will this do the same thing without having to take anything apart?

  • hilnbrand Mar 12, 2009

    Sailor666666....where is this drainpipe......in the freezer? Do I remove the back panel of the top-mounted freezer compartment? And you say to force water up the pipe. How the heck do you do that?

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You need to defrost the freezer completely, the easiest is to locate the drainpipe on the back of the unit where the condesate drips into a pan. Then force water up the pipe. This should solve the problem.

Posted on Mar 12, 2009

  • Shane Seaman Mar 12, 2009

    Unfortunately no, you will need to clear the drainpipe itself which very often has a P trap and tends to get blocked up.

  • Shane Seaman Mar 13, 2009

    Yes you remove the panel, the drain hole is directly below the evaporator tubing, then you should also be able to see the other end of the pipe coming out in the compressor area at the back and ending in a drip pan.

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  • Whirlpool Master
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Common issue.....sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine

Posted on Mar 12, 2009

  • Ron Coons
    Ron Coons Mar 12, 2009

    yse its easy enough a 1/4inch nutdriver or perhaps even aphillips head screwdriver all the tools youll need, and youll haveto empty the freezer for only maybe 30 min's so a cooler, or placing items in asink should be just fine. i wouldnt reccomned unpluggging the unit overnight it may not thaw out enough, and if there is ondded a clogg youll never clear it with just gravity, the hotwater down the drain will be much moreeffective. as far as trying to defrost the tube from under and force up as sailr66666 suggested might alos work however many drains are with in walls and not easily aceesd( i happen to like my way better)

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