Refrigerators Logo
Posted on Mar 12, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Thin layer of ice on the floor of my whirlpool top mounted freeze

Model # ER2MHKXPL00
a thin layer of ice keeps appearing on the floor of the freezer, but just on the left side, under icemaker. I turned ice maker off. still happening. I think the drain from the freezer might be clogged (possibly iced over). where is the drain, and how to I unclog it

  • 2 more comments 
  • hilnbrand Mar 12, 2009

    Arborcass,

    How do I remove the back panel? Will it be pretty obvious and is it easy to do?

    Thanks.

  • hilnbrand Mar 12, 2009

    How do I remove the back panel? Will it be pretty obvious and is it easy to do?

  • hilnbrand Mar 12, 2009

    If I remove everything from the freezer (I have another freezer) and put everything from the fridge in a cooler, then turn off the unit and leave the doors open, for a day, will this do the same thing without having to take anything apart?

  • hilnbrand Mar 12, 2009

    Sailor666666....where is this drainpipe......in the freezer? Do I remove the back panel of the top-mounted freezer compartment? And you say to force water up the pipe. How the heck do you do that?

×

2 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 400 Answers
  • Posted on Mar 12, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Mar 04, 2009
Answers
400
Questions
0
Helped
225208
Points
937

You need to defrost the freezer completely, the easiest is to locate the drainpipe on the back of the unit where the condesate drips into a pan. Then force water up the pipe. This should solve the problem.

  • Anonymous Mar 12, 2009

    Unfortunately no, you will need to clear the drainpipe itself which very often has a P trap and tends to get blocked up.

  • Anonymous Mar 13, 2009

    Yes you remove the panel, the drain hole is directly below the evaporator tubing, then you should also be able to see the other end of the pipe coming out in the compressor area at the back and ending in a drip pan.

×

Ron Coons

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Whirlpool Master 2,651 Answers
  • Posted on Mar 12, 2009
Ron Coons
Whirlpool Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Feb 21, 2008
Answers
2651
Questions
3
Helped
1547230
Points
7824

Common issue.....sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine

  • Ron Coons
    Ron Coons Mar 12, 2009

    yse its easy enough a 1/4inch nutdriver or perhaps even aphillips head screwdriver all the tools youll need, and youll haveto empty the freezer for only maybe 30 min's so a cooler, or placing items in asink should be just fine. i wouldnt reccomned unpluggging the unit overnight it may not thaw out enough, and if there is ondded a clogg youll never clear it with just gravity, the hotwater down the drain will be much moreeffective. as far as trying to defrost the tube from under and force up as sailr66666 suggested might alos work however many drains are with in walls and not easily aceesd( i happen to like my way better)

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Whirlpool Model GI6SDRXXYOO refrigerator/freezer combo (freezer drawer in bottom of unit). Does anyone know what could cause our freezer floor to have a layer of ice over it every few days? There is no...

The precipitate drain tube is plugged and the defrost water is not going down to the drain pan. The new improved drain tube solves the problem. You can also for a quick fix use a turkey baster with hot water squirted down the evaporator drain pan opening to clear the obstruction.
4helpful
1answer

At times, there is water that freezes under the vegetable/fruit drawers that are at the bottom of the refrigerator. Also, at times there may be a thin layer of ice on the floor of the top freezer. I'm...

Your freezer drain is clogged or frozen up with ice blockage. Need to remove the freezer floor liner, usually 2-4 1/4" screws holding it in - slide it out. Next slowly pour hot water over ice build up and melt all ice. The drain is under the evaporator coils (small hole near center) this connects to a pan under the refrigerator that then evaporates on its own. I usually place a couple of bowls inside fresh food area on top shelf to catch excess water dripping through ceiling of fresh foods.

Next you will need to attach a heat probe from the heater under the freezer coils and feed it into the drain in order to prevent freezing up again. Use part #819043 heat probe or strip some #14 gauge copper wire and wrap around heater once and place down through drain. Recommend the heat probe 819043 to get it right the first time.
3helpful
1answer

4 yr old Top Mount Frigidaire freezer is not freezing

Even after you had unplugged and started if the fridge is not cooling well then the compressor is not having the right pressure for the heat exchange. The possible problem can be fault in the compressor or lack of gas in the system. check if the compressor motor speed is fine and pumping well, need to use a current test witth a clamp tester. If not check on the contacter relay, the capapcitor. If ok the gas pressure must be checked or refilled. I hope you can follow this out and try. Good day,
3helpful
2answers

Water on floor temperature rising

Is your circulating fan working?
Sometimes they stick and need a shot of WD 40 and then work
it back and forth a little until it wants to take off again. Keep me informed
and PLEASE give a Thumbs Up for the effort. The Raz Shack
0helpful
2answers
0helpful
1answer

Ice maker flooded top freezer compartment

It may be just the water control valve on back of refrigerator. Put tap water in ice maker and lower lever for on. After ice is made, does it drop to tray? At this time when empty is the time the control valve is asked for water. The problem could be in valve on back or the inside ice maker itself. If you can try a few test with me I will help you locate the problem. Let me know what you find as I go through this with you. Sea Breeze
http://servicepartstec.blogspot.com/


516cd75.jpg
2helpful
1answer

Refridgerator not cooling

is it side by side or freezer on top/bottom...check to see if the fan inside the freezer is running when the compressor is running..also check to see if ice is covering the evaporator coils.. the freezing should be even with a thin layer of ice/ not partically melted..sometimes the ice forms in the vents and stops the air flow...to review...check and see if fan is working in freezer
check to see if vents are clogged......good luck!!
1helpful
1answer

Freezer not defrosting

Your defrost drain line is frozen over.Remove everything from the fridge and turn it off for 24 hours with the doors standing open.
The drain line will thaw and you will return to normal operation.
You could also turn the fridge off, remove the freezer floor panel and back panel. Take a hair dryer and thaw out the drain hole. Takes about 2 hours.
You decide which procedure to use.
0helpful
2answers

Refridgerator not cooling

is it side by side or freezer on top/bottom...check to see if the fan inside the freezer is running when the compressor is running..also check to see if ice is covering the evaporator coils.. the freezing should be even with a thin layer of ice/ not partically melted..sometimes the ice forms in the vents and stops the air flow...to review...check and see if fan is working in freezer
check to see if vents are clogged......good luck!!
Not finding what you are looking for?

444 views

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...