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Cannot pick up internet with WBR1310 wirreless Router

I have an Arris Modem from my ISP and from that I have connected a WBR130 D-Link wireless router. I have it all hooked up correctly and my laptop shows the signal... BUT when I click on the option to connect to that signal, It can't ''Aquire the network address.'' I have called my ISP and they tell me tha I have to contact D-Link, But D-Link charges for tech support. Please help!

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Hi lola,
You may want to check your network settings.
Go to start->control panel-> network connections. Right click on your wireless connection and select properties. A new window will appear, under "This ocnnection uses the following items" in the general tab, scroll down until you see Internet Protocol TCP/IP.  Make sure the tick box beside it is checked.  Select it, then click properties.
Another window will now pop up.  Make sure that Obtain an IP address automatically, is selected, and Obtain DNS server address automatically is selected.  Then click OK, and OK on both windows.
If this is already set correctly then the most likely cause is that you have entered the wrong wireless authentication key (password) for the encrypted network.  Make sure that you have entered all of your username, SSID, and password information for that wireless connection correctly.
You also may want to check that you are in fact attempting to connect to YOUR wireless network (you may have multiple wireless networks in your area).
Hope this helps, and please don't forget to vote/rate!

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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Hello


Are you trying to set up the router.
You can do it manually without the CD.
Make sure that your computer is able to go online through the modem.
If your computer is not able to go online through the modem then you will need to call ISP first.
If your computer is able to go online through the modem
then you need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Try - fixhomenetwork.com

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
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Step 5: Plug in the router's power cable once the modem’s lights appear stable.
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