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Cannot pick up internet with WBR1310 wirreless Router

I have an Arris Modem from my ISP and from that I have connected a WBR130 D-Link wireless router. I have it all hooked up correctly and my laptop shows the signal... BUT when I click on the option to connect to that signal, It can't ''Aquire the network address.'' I have called my ISP and they tell me tha I have to contact D-Link, But D-Link charges for tech support. Please help!

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Hi lola,
You may want to check your network settings.
Go to start->control panel-> network connections. Right click on your wireless connection and select properties. A new window will appear, under "This ocnnection uses the following items" in the general tab, scroll down until you see Internet Protocol TCP/IP.  Make sure the tick box beside it is checked.  Select it, then click properties.
Another window will now pop up.  Make sure that Obtain an IP address automatically, is selected, and Obtain DNS server address automatically is selected.  Then click OK, and OK on both windows.
If this is already set correctly then the most likely cause is that you have entered the wrong wireless authentication key (password) for the encrypted network.  Make sure that you have entered all of your username, SSID, and password information for that wireless connection correctly.
You also may want to check that you are in fact attempting to connect to YOUR wireless network (you may have multiple wireless networks in your area).
Hope this helps, and please don't forget to vote/rate!

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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Where to find the password


http://arris.force.com/consumers/articles/General_FAQs/SBG6782-Admin-Login-Setup


if you have not changed the default password and user name !
it is listed on the web page on the above link

Go to wireless tab at top of screen and look up WPA Key or WEP key and make a note of what it is on 2.4 GHz frequencies as I think this will be dual band with 5 GHz as well but Ipad will run on 2.4 GHz only as it will be 802.11n as opposed to 802.11AC

Note if you changed the user name password or user name you will have to reset the router back to factory defaults but be aware everything defaults so ISP cable settings reset (would need ISP to tell you what they are and help set them back up)
(wireless settings change so you need ethernet cable directly into router to set up wireless)
Hopefully your still set up on the router on the default user name and password !

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You should have green on both the modem and the router now. If not you have this to inform the ISP of your troubleshooting. GL

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by default ip address of linksys is 192.168.1.1
to star config you need to be connected with ethernet cord rj-45
or conenct via wireless by conencting to linksys on wireless

admin user: blank
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*choose a protocol on your linksys router on internect conenction type:

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Hi,

You can follow steps to configure your router with cable modem

physical connection Modem and Router to the PC
First check that you can go online with cable modom, the next step is to connect the modem to the router and the router to the PC. The modem will attach to the router's Internet Port. You will then attach the router to the PC via any of the four Ethernet ports in the rear. Check the LED lights in the front of the router to confirm all of the connections are properly made. The Power, WLAN, Ethernet Port to PC and the Internet should all be lit.
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With all connection made, you will now need to login to the router via your web browser. Type 192.168.1.1 and hit enter. You should see the login screen. Leave the username blank and type admin as the password and hit enter.
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Now that everything is configured, you'll want to power cycle everything. This is done to make sure everything has an IP address from the modem all the way through to the PC. To power cycle, shutdown everything. Unplug the modem and router power source. Shutdown the computer. Plug in the modem and wait for all green lights. Next, plug in the router and wait a few minutes until its lights are also green. Lastly, boot up the PC. You should have an Internet connection.
Please rate the service if issue resolved
Happy to help
Thanks for using Fixya

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

note:

configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

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