Periodically, a pool of water appears around the vegtable box at the bottom of the fridge. I've vacuumed underneath and around the back of the fridge as a friend suggested some vents could be blocked with dust. Is there further measures I can take to troubleshoot any potential problem.
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Removed inside rear and floor panels of freezer (ice machine also) as ably advised by your tech. Found ice damming he suspected underneath floor panel. Thawed overnight with pot of hot water in freezer. could see that small rear drain tube was iced shut; why all water going into fridge below.
Avoided floor mess from thawing water flow to evaporation pan on floor by tilting unit forward on blocks and laying several old towels inside freezer door to catch water that would run out. Also placed some in front at base of unit on kitchen floor. Continuing to thaw pipe to unclog, it is iced some way down, again as tech said it might. Will reassemble and be careful with freezer setting, in case it may have been too cold. Also, some food crumbs had found their way behind panel near this drain tube and may have fallen in to block it. Will clean out any remaining.
it seem that you have a clogged freezer drain. you can fix this by first turn off the unit leve all door and let it thaw about 4 to 6 hours or longer. if this doesnt cure the problem then repeat above procedure but this time open the plastic cover on the freezer and clean out the drain make sure all drain are unclogged also while your at it check the operation of the drain heater pan underneath the unit. and lso check the operation of the defrost timer. hope it help you.
In a frost-free refrigerator/freezer the frost that would normally accumulate on the inside wall of the freezer is removed by heaters imbedded in the freezer's walls. Periodically these heaters are turn on to melt the frost which then exits the freezer as liquid water through a drain in bottom. This water accumulated in a pan underneath the refrigerator and is supposed to be removed by evaporation. If the flow of melted frost from the freezer is greater than the evaporation rate in the pan then the pan will overflow and you will get a pool of water on your floor. A bad seal on the freezer door will allow more frost to form inside. Also if you leave the freezer door open a lot you will accumulate more frost. The evaporation rate in the pan can be affected by the ventilation around it. If the vents on the bottom of your refrigerator are clogged with dust it will decrease the evaporate rate in the pan. In addition, many refrigerators have a fan the pulls air around the pan. If this fan has stopped working the evaporation rate in the pan will also decrease.
I found my leak, after checking all lines, connectors, couplers, behind the second to bottom drawer from what appears to be a cooling resevoir. It appears the seams are slightly leaking on both sides. I found water pooling under the bottom drawer and then leaking out the front and followed it back. My Samsung is model RS2556SH
maybe you fridge is tilting to far forward some times a fridge needs to lean back slightly only by 5 degs so adjust the foot t the front. this will mke the water flow towards the back and also help keep the doors sealed better