It is not playing any dvd's. It says invalid or
Follow the steps below to troubleshoot if the BD player cannot read or play a disc:
1. Ensure the Easy Setup procedure has been completed on the BD player.
NOTE: Can't play DISC may display on the LCD screen if the Easy Setup procedure was not completed first.
2. Ensure the inserted disc is compatible with the BD player.
NOTE: Consult the instruction manual of the BD player for a list of compatible discs.Manuals are available online through the Manuals/Specs/Warranty link on this page.
3. Select BD players may require that a USB memory device has been properly inserted into the EXT slot of the player prior to playing the movie. If the BD player being used does not have an EXT input, skip this step.
NOTE: The USB memory device may need to be re-formatted to FAT32 format prior to inserting it into the player.
4. Use a soft cloth to clean the disc.
5. Examine the disc for any cracks or scratches that might be interfering with playback.
6. Attempt to play another disc.
NOTE: If another disc plays in the player, then the previous disc may be faulty. In this case, contact the Customer Information Service Center at 800-222-7669 to speak with a customer service representative for further troubleshooting.
7. Remove the disc from the BD player.
8. Turn off the BD player.
9. Unplug the power cord of the BD player from the electrical outlet.
10. Let the player remain without power for 1 minute.
11. Plug the power cord back into the electrical outlet.
12. Turn on the BD player.
13. Insert the disc into the BD player.
14. Attempt to play the disc.
If the issue is not resolved even after performing these steps, then try installing the latest Firmware update if you have not done yet.
Here is the link to download and install the Firmware update.
Select the correct Operating System and download the Firmware update.
Then follow the instruction on the same to install the update in the Player.
If the issue is not resolved even after installing the update, then Playe may require service.
Jul 21, 2010 |
Sony BDP-S360 DVD Player