Question about Computers & Internet
I am experiencing MAJOR issues with my Dell Inspiron and am currently under warranty. Dell claims its a software issue and now is stating I need to pay for it.
The issue is that I have MS Vista Home Premium on my system. From what I know Vista has had a SERIES of problems. And I've seen a technician and the problems still exist.
The computer is deleting email (RAPIDLY), deleting within documents (automatically) and is also asking when I boot up which operating system do I want to run? When the only one installed is MS Vista Home Premium. So why is it asking that?
I am on the phone with dell right now but OMG- the technicians are based in India and some of which are rude, mean and are pushy to get you to buy an extended warranty - (my warranty ends in three months). Of course, I've had the computer less than a year and now I am feel like I want to throw it across the room - but its my entire work life.
What software issue is this and how do I fix it? I am at a complete loss.
I have a suggestion.
backup the data, formate the disk.
load linux( PCLinuxos or Ubuntu) and make it dual boot, after that install windows XP, might your friend have some CD of that(I have done the same).
XP is good operating system and very simple to use. Also you can always have backup disk of your old vista.
Say bye bye to Dell.
Posted on Mar 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Did you try booting your computer in Safe mode to check if you receive this error message?
1. Use F8 while restarting the computer.
2. Under Windows Advanced Boot Options select Safe mode and hit Enter.
Check if you receive this error message in Safe mode.
It seems like your drive might be corrupted. If your computer is still under warranty, I would suggest you to contact them to get a replacement. But before you contact them, let us see whether Check disk utility would make a way to boot windows succesfully or not.
If you've Windows Vista Operating System disc, then try running the check disk utility from Windows Recovery Environment.
1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
2. Press a key when you are prompted.
3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
4. Click Repair your computer.
5. Click the operating system that you want to repair, and then click Next.
6. In the System Recovery Options dialog box, click Command Prompt.
7. Type the following command and press enter.
Once your machine has finished repairing the hard drive, type EXIT and press ENTER to restart your laptop.
You can also try typing the following command if Check disk fails to fix the issue. At the same command prompt, type fixboot and press enter.
For your information: If you've a Dell Laptop, then according to Dell, the error code 2000-0142 is a Drive Self Test failed error code. Visit the link below:http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=14B3819735D6B40EE0401E0A55177ED2&doclang=en#HDD
hope 2 help
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