Question about Computers & Internet

1 Answer

Deleting emails, documents and receiving error messages

I am experiencing MAJOR issues with my Dell Inspiron and am currently under warranty. Dell claims its a software issue and now is stating I need to pay for it.

The issue is that I have MS Vista Home Premium on my system. From what I know Vista has had a SERIES of problems. And I've seen a technician and the problems still exist.

The computer is deleting email (RAPIDLY), deleting within documents (automatically) and is also asking when I boot up which operating system do I want to run? When the only one installed is MS Vista Home Premium. So why is it asking that?

I am on the phone with dell right now but OMG- the technicians are based in India and some of which are rude, mean and are pushy to get you to buy an extended warranty - (my warranty ends in three months). Of course, I've had the computer less than a year and now I am feel like I want to throw it across the room - but its my entire work life.

What software issue is this and how do I fix it? I am at a complete loss.

Posted by on

  • 1 more comment 
  • syipenn Mar 12, 2009

    Thanks you guys. I've restored the computer (2 times) within the, almost, year that I've had the computer. I understand backing up teh data - I've done that, as well - AND to boot ... I was on the phone with DELL for almost three hours this evening - spent over a $100 to get the assistance and then after 30 minutes of the system running fine - it reverted to deleting contents in a document and emails. Even the technician I was on the phone with indicated he'd never experienced anything like this before ... I've also worked with a local tech and he seems to believe its NO longer software ... as we switched everything to Windows XP and the problem still exists --- in addition, he believes it might actually be the hard drive going bad ... and DELL is trying to act like its not happening. The issue existed 2 days after I got the computer, we did a system restore and it was fine until about a month ago when it started beeping and then ... started deleting stuff ... this is the WORST situtation I've ever experienced.

    My father rebuilds computers and even he is at a loss!


  • Kevin Shafer
    Kevin Shafer May 11, 2010

    Wow...well if it does it right after a restore, then it must be hardware but I've never heard of this before. If its the hard drive, then the hard drive diagnostics should see it. I'm sorry but I, too, am at a loss. Good luck in your venture with Dell.

  • Kevin Shafer
    Kevin Shafer May 11, 2010

    Your best bet is just to use the restore cds and redo the whole operating system but yes, it does sound like a software issue.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 189 Answers

I have a suggestion.
backup the data, formate the disk.
load linux( PCLinuxos or Ubuntu) and make it dual boot, after that install windows XP, might your friend have some CD of that(I have done the same).
XP is good operating system and very simple to use. Also you can always have backup disk of your old vista.
Say bye bye to Dell.

Posted on Mar 12, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix error code 2000-0142


Did you try booting your computer in Safe mode to check if you receive this error message?
1. Use F8 while restarting the computer.
2. Under Windows Advanced Boot Options select Safe mode and hit Enter.
Check if you receive this error message in Safe mode.

It seems like your drive might be corrupted. If your computer is still under warranty, I would suggest you to contact them to get a replacement. But before you contact them, let us see whether Check disk utility would make a way to boot windows succesfully or not.

If you've Windows Vista Operating System disc, then try running the check disk utility from Windows Recovery Environment.

1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
2. Press a key when you are prompted.
3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
4. Click Repair your computer.
5. Click the operating system that you want to repair, and then click Next.
6. In the System Recovery Options dialog box, click Command Prompt.
7. Type the following command and press enter.
Chkdsk /r

Once your machine has finished repairing the hard drive, type EXIT and press ENTER to restart your laptop.

You can also try typing the following command if Check disk fails to fix the issue. At the same command prompt, type fixboot and press enter.

For your information: If you've a Dell Laptop, then according to Dell, the error code 2000-0142 is a Drive Self Test failed error code. Visit the link below:http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=false&l=en&s=dhs&docid=14B3819735D6B40EE0401E0A55177ED2&doclang=en#HDD


hope 2 help


http://www.bostonrecycling.net/

Jun 18, 2012 | Dell Inspiron 1525 Laptop

1 Answer

I keep receiving the message "The error,


Hi,

I'm sorry about this but guess what it's an international issue. You're not the only person experiencing this. Yahoo! Mail is currently experiencing technical maintenance which will be over in 24hrs. There is nothing we can do but wait for it to be over. 24hrs is what they ask for the maintenance of their server.

I hope it helped. Thank you for visiting FixYa! have a nice one!

Apr 28, 2011 | Yahoo Mail

1 Answer

Used Dell M1330 sold to me as a new computor


Hi there!
Check first if the computer is under your name or under best buy, if it is under your name and you have a warranty the definitely DELL should help you,
But if it is under best buy, then best buy should be able to help you with your problem, as long as you have the warranty with the computer.

Hope this helps!

May 29, 2010 | Dell Inspiron 1501 Notebook

1 Answer

I have a problem with my Inspiron 1150. Just a couple of weeks ago the sound all of sudden stopped working. I have tried to reinstall the SigmaTel driver but it won't let me. An error message comes up...


Your laptop has a hardware problem. The unrecognized sound card and USB ports are a dead giveaway. You probably have a loose wire, or worse, a motherboard that is going bad. If your laptop is under warranty, call Dell and get the laptop to them right away. If not, you'll have to have an experienced repair person look at it and you'll have to decide if it's worth fixing. I'm such a person, and I'm a Dell partner. I'm in Rockville, MD and if you're nearby, please call me or send me a message through my website.

Nov 03, 2009 | Dell Inspiron 8500 Notebook

2 Answers

I purchased a dell inspiron 1545 in september and now it wont boot up I have ran a diagnostic test got the preboot assesment as 2000-0146 Help what do I do


logon to dell support site and you can live chat with tech.tell them that info.you should have free support and warranty

Oct 22, 2009 | Dell Inspiron 1545 Notebook

1 Answer

Memory write/read & address line failures on Dell Inspiron 1525


you may need to format that memory because it may be corupted.

Jul 17, 2009 | Dell Inspiron 1525 Notebook

1 Answer

Hardware malfunction


From the error report, it sounds like you have a bad memory chip (RAM).
If it's under warranty, contact Dell for a replacement.
If it is out of warranty, go to a vendor that sells RAM and replace it (such as www.crucial.com)

Jul 28, 2008 | Computers & Internet

1 Answer

Send/receive emails


delete your email settings and start over. If I am right, you just recently changed or setup this account..???

- make sure your using the most current settings.

GOOGLE - outlook settings for GMAIL or what ever provider your entering in. You may have had some issue at setup.

May 24, 2008 | T-Mobile Dash Smartphone

1 Answer

Windows mail on vista on my pc


Hello,
This is a known issue with the Windows Mail application. You can resolve this issue by installing a software patch. You can install it from the link below.

http://www.oehelp.com/WMUtil/wmutil151.zip

You can click on the Clear Outbox button after running it. Also, you click on other button also to resolve any other issues..

Hope this helps..

Pat

Mar 17, 2008 | Computers & Internet

1 Answer

Inspiron 6400 mad problems!


sounds like an email settings issue...send me a note if you wish to have a Shared Screen Session

Feb 27, 2008 | Dell Inspiron 6400 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

88 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

101642 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...