Question about Kenwood eXcelon KDC-X969 CD Player

1 Answer

Kenwood x969 not working

All fuses are good. gets power on both remote and steady. good ground. with the face off i see the security light flash. all seems to work at first, the face starts to flip but it will just go to a flat horizontal position for a second and then close. kenwood x969 has one of those stealth faces so i cant see if theres any kind of error codes it just closes and does nothing after that. it was working fine had it for a year or two. this just started one morning and has been a problem since. went back to my stock radio, works fine. the problem is somewhere in the kenwood. can it be the face? something with the contacts? or just completely blown?? anyone know how i can trouble shoot this problem to see what the problem is? or have any ideas? ive been installing systems for 5 years now, unprofessionally, but i know plenty as far as installation goes. normal problems i can fix. this one not so much

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers
Re: kenwood x969 not working

Hi,this unit sounds like one with a motorised face. the problem could be with the flat ribbon cable connection between face and main pc board. chech for cracks alond the body of the ribbon especially where it bends alot. Also try resetting the unit if the unit has a reset switch or reset function.

Posted on Aug 04, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

What is EC code in kenwood a.c ?

  1. If your car battery died, your Kenwood stereo will ask you for a code. There are various ways to enter the security code; this depends on the model of your Kenwood stereo.
  2. Look in your manual and see what the security code is for your particular Kenwood stereo. There are common security codes on many Kenwood stereos. Kenwood claims security, but its stereos have many of the same security codes. Here are three common security codes: 1-2-3-4 (a code many Kenwood owners use), 3-0-5-1 (a common security code in Kenwood manuals) and KCAR (works on some Kenwood stereo models). You should have a code within the pages of your manual. Luckily, many Kenwood stereos have the same security codes.
  3. Enter the security code into your Kenwood radio. Method #1: During the code request mode, while holding the DISP key depressed, press and hold the "Volume UP" or "DOWN" key for three seconds until the " ... " display disappears. Enter the security code using your Kenwood remote. Method #2: Press the "Auto" and "Track Up" button on the face of radio at the same time until the four dash lines disappear. Enter the security code using your Kenwood remote. Method #3: Press and hold the "One" then the "Six" preset keys until the display shows the letter "C." Enter the security code using your Kenwood remote.
  4. Tips:
  • If you did not have your manual, try the most common codes for Kenwood stereos. If those codes don't work, you can also buy your Kenwood stereo code online. There are places online that will sell you the security code to your Kenwood stereo.
  • Keep your security code and this information in a safe place.

Here is a link to a more detailed site Good Luck

May 18, 2016 | Kenwood Car Audio Receivers

1 Answer

After installing the unit the face will not light up or come on the two buttons over and under the volume button will light up

Double check the red..yellow and ground wires..sounds like your not getting power.. check fuse in unit itself.. when installing any component in a vehicle..triple check and use things like solder and shrink wrap..always remove negative cable from vehicle battery prior to starting work or adjustments .also prior to removing cable from battery..reference owners manual.. some vehicles need to be disconnected a certain way to avoid future electrical and drivability problems..also ensure faceplate is secure

Apr 12, 2014 | Roadmaster (VR500CSBT)

1 Answer

Kdc 448u has power but will not work

If you are sure that the unit has power, try resetting the unit. The reset button is on the left of the plug behind the faceplate.

Aug 19, 2012 | Kenwood Kdc448u

1 Answer

Kdc-x969, when the unit is tured on the face does not flip down. most buttons turn the unit off but the face flips down instead of up when it shuts off

It very well could be that the internal motor that moves the faceplate is going out or has already gone out. It sounds to me like that could be the problem.

Apr 12, 2011 | Kenwood eXcelon KDC-X969 CD Player

1 Answer

I have a xhd6430 cd player.the face wont come on now but when you remove the face the red light is still also will still take in and eject cds just wont come on

First thing I would recommend would be to check your fuses. If the fuses seem to be good, then pull the radio out and check the connection on the red wire. If the wires have a good connection then use a tester to see if the red wire is getting power. Remember RED is +. If you have a good connection and you know it's getting power then you may want to try and see if the ground (black) wire has a good connection. If it still doesn't seem to be working then you may also want to test the connection of the Yellow wire (the Yellow is also a + and should only have power when ignition is ON)

And if all the wires seem to be well connected, and you tested them all to see if they had power then it may be a problem internally with your radio.

Hope this helps.

Mar 13, 2011 | Car Audio Receivers

1 Answer

Installing KD-HDR20 and I get a red power light but nothing works

I have had the same issue and I tried until I found the problem.
1) I had no power to my remote wire.
(The wire that only allows the radio to work when the care ignition is on.)
2) The radio has a fuse or maybe two.
But the auto mobile may have blown its fuse.
In my case it was the remote fuse.
3) I have had a bad ground and only need to find a good place.
4) I have even found insufficient power to my radio because too many devices were also using that power.
5) Heck I have even forgot to start the care or at least turn the ignition.
6) My battery was so dead it couldnt even power my radio.

Mar 16, 2010 | JVC KD-HDR20 Car CD/ MP3 Player

1 Answer

I just bought a Dual XDM6820 and installed it myself into my 2000 Toyota Rav4. The unit worked great for two days. Then I went on a road trip and the unit blew a fuse. I replaced the stereo fuse and the...

If the cd's come in and out fine then it has something to do with key wire (red) . I try and always use and a adaptor harness when installing aftermarket decks. Make sure your wires are well inulated and not pinched when deck is "in its place".

Jul 21, 2009 | Dual XD7600 CD Player

1 Answer

Kenwood KDC-322

Common Kenwood Security Codes
Many Kenwood radios are configured with the same security codes:

KCAR - This seems to be a "backdoor" to some Kenwood models.
3051 - This is the security code which is printed in the manual of many Kenwood models.
1234 - This is a security code commonly chosen by Kenwood owners.
Entering Your Kenwood Security Code
If the car battery fails or is disconnected, the Kenwood will ask for the security code.

The procedure to enter your security code differs on various models of Kenwood car stereos. Here are three of the more common procedures:

Type 1
During the code request mode, while holding the DISP key depressed, press and hold the Volume UP or DOWN key for 3 seconds until the "..." display disappears.
Enter the security code using your Kenwood remote.
Type 2
Press the "Auto" button and "Track up" on the face of radio at the same time until the four dash lines disappear.
Enter the security code using your Kenwood remote.
Type 3: Model# DPX-4020 and DPX-4030
Press and hold the 1 then the 6 preset keys until the display shows the letter 'C'.
Enter the security code using your Kenwood remote.
Entering Letters on your Kenwood Remote
To enter a letter using your Kenwood remote, press a button once for the first letter, twice for the second letter, and three times for the third letter -- then press the Track Up or Next Track key to send the letter.

To send the letter 'A', press the 2 key once and then press the Track Up key. To send the letter 'B', press the 2 key twice and then press the Track up key.

Finally, when you are done entering all of the letters, press and hold the Track Up button for 3 seconds.

The key sequence to enter the security code KCAR is:

Track Up
Track Up
Track Up
Track Up
Your Kenwood should then enter tuner mode.

A Security Code Bug in some Kenwoods
There is a reported bug in the security code handling of some Kenwood stereos. In models with thie bug, the security code is stored incorrectly. The workaround is to enter the wrong security code.

In models with this bug, you have to decrement the third character of the security code by one. If your security code was 1111, you would enter your security code as 1101. If your security code was 9999, you would enter 9989.

May 27, 2009 | Kenwood KDC-322 CD Player

1 Answer

No power

check ignition and ground maybe even double up ur ground

May 18, 2009 | Kenwood KDC-MP438U Car CD/ MP3 Player

1 Answer

Kenwood head unit not powering up help please.

find your remote wire. it would help to know the type of car and the kind colors of wires your using as your 3 main wires.
normally in most chevy and fords they are yellow 12 volt.
black as ground.
red sometimes even a tan as your remote start.
deff check your start

May 09, 2009 | Kenwood KDC-W6027 CD Player

Not finding what you are looking for?
Kenwood eXcelon KDC-X969 CD Player Logo

199 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenwood Car Audio Receivers Experts

xxxxxx xxx

Level 3 Expert

4679 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Are you a Kenwood Car Audio Receiver Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides