Question about Dyson DC44 Animal Cordless Vacuum

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The motor pulses on my DC44

While in run position the motor pulses high to low and the vacuum wouldn't function

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Posted on Jan 02, 2017

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askdyson
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Official advice and support for Dyson technology

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    SOURCE: I have a dc25. The part that you step on to

    Hi there,

    Sorry to hear you're having difficulties with your DC25. From what you've described, it sounds like the stabiliser pedal has become misaligned. This is easy to correct - please take a look at the video embedded below.

    Hopefully you should be able to resolve the issue. However, if you need further assistance, please get in touch with us directly so one of our experts can offer advice. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 28, 2011

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    1 Answer

    My animal dyson cordless is making a chugging noise any advice to what could be the problem .


    Hi Ann, it's Jack at Dyson.

    DC44 is engineered to make a pulsing noise, then to shut off for protection, if something is blocking airflow from passing through the vacuum. There may be an obstruction in the motorised floor tool, wand or bin inlet. This is simple to check for and resolve - just follow each of the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand

    It's also a good idea to give the pre-filter a wash. We recommend washing the filter at least once a month, using cold water without detergent. Allow at least 24 hours for the filter to dry completely before replacing it.

    I'm confident that removing any blockages and washing the filter will resolve the issue. However if you would like any additional advice from our experts after giving these steps a try, you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Feb 22, 2015 | Dyson DC44 Animal Cordless Vacuum

    1 Answer

    Dyson dc44 making a stop start chugging noise


    You should take it to your local vacuum repair shop and have them listen to it. It sounds like it could be your motor burning up.

    Aug 28, 2014 | Dyson DC44 Animal Cordless Vacuum

    1 Answer

    Pulsing then stops


    Hi there, it's Jack at Dyson.

    Dyson Digital Slim cordless vacuums such as DC44 Animal are engineered to make a pulsing noise to warn you if the machine has a blockage. This can occur if an item too large for the machine has been vacuumed up accidentally. It's easily resolved by checking the floor tool, wand and bin inlet: http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand

    I'm confident following these steps will resolve the issue, but for any further guidance from our experts you can reach us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Aug 06, 2014 | Dyson DC44 Animal Handheld Vacuum Cleaner

    1 Answer

    Dyson DC44 Animal - after recharging battery, motor won't start?


    Do not leave it to recharge overnight! Try recharging it again but just for the time it needs, and then unplug. Then try vacuuming.
    This worked for me when I had the same problem.

    Jun 28, 2014 | Dyson DC44 Animal Cordless Vacuum

    1 Answer

    The handle gets very hot even after a minute of use.


    Hi Jo-Anne, it's Jack at Dyson.

    It's normal for the casing of the vacuum to become warm in use, especially if you're running your DC44 on Boost mode. The battery and motor are located below and above the handgrip, to ensure the vacuum is balanced for high-up and low-down cleaning.

    DC44 is engineered to make a pulsing noise and shut down for protection if a blockage is causing it to overheat. It sounds like your vacuum is working correctly - but if you're still concerned, please get in touch with our experts for some help with diagnostic checks. You can reach us on 800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Jun 21, 2014 | Dyson DC44 Animal Cordless Vacuum

    1 Answer

    Won't turn on. only a short series of high pitched clicks.


    Hi Nancy,

    I am sorry to hear you are having difficulty with your DC44. The problem you described is unusual. We are very keen to provide further assistance. Please call our Helpline to speak with an expert.

    US - 1-866-693-9766 or UK - 0800 298 0298

    Best wishes,

    Jessica

    Dec 15, 2013 | Dyson DC44 Animal Cordless Vacuum Handheld...

    1 Answer

    I have a new Dyson DC44. It has a screw rather than a push button to remove the battery. I bought a spare battery. When I unscrew/loosen the screw, the screw won't come out and the battery won't pull


    Hi Mike, it's Jack at Dyson.

    Our cordless vacuums including DC44 Animal now include a fixed battery which is not designed to be removable in everyday use. As DC44 offers a runtime of up to 20 minutes of high, constant suction, we've found Dyson owners don't usually need an additional battery to complete cleaning tasks.

    The battery is removable if it ever needs to be replaced, but we would advise against attempting to swap the batteries in normal use as the machine isn't designed to be used in this way.

    For further advice I'd encourage you to contact our Support team directly - you can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Nov 22, 2013 | Dyson DC44 Animal Digital Slim Cordless...

    1 Answer

    Loss of suction


    Hi there, it's Jack at Dyson.
    I'm sorry to hear you've had difficulty with your DC44 Animal. It's normal for air to blow out of the back of the machine - this is where the exhaust air is returned to the room after passing through the cyclone pack.
    However, if your machine doesn't seem to be picking up as well as usual and you've recently washed the filter, this may be due to a blockage. To check the motorised carbon fibre floor tool, wand and bin inlet for any obstructions, please follow the steps shown in our online Support guide:
    http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand
    The motorised carbon fibre floor tool is driven by it's own motor, rather than the machine's airflow. If it isn't rotating, the video attached should help you locate anything which could be jamming the brush bar. Make sure you remove any threads or hair from around the brush bar carefully using scissors, taking care to avoid causing any damage to the bristles.
    I'm confident this will resolve the issue, but if you would like some further help you can reach the Dyson customer Helpline directly by calling us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
    Best wishes,
    Jack - Dyson Online Customer Support
    http://www.dyson.com

    Jun 09, 2013 | Dyson DC44 Animal Cordless Vacuum Handheld...

    1 Answer

    Motor pulsates


    Hi there, it's Jack at Dyson.
    If your DC44 Animal makes a pulsating noise then shuts off, it's very likely there is a blockage in the floor tool, wand or bin inlet. It's easy to check for this - just follow the steps in our Support guide:

    http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand


    It's also a good idea to wash the filter as shown in the video below - this should be done at least once a month in normal use. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.
    I'm confident that following these steps shown will resolve the issue, but please get in touch if you'd like further assistance - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US)

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com




    Mar 03, 2013 | Dyson Animal Bagless Cordless Hand Vacuum,...

    2 Answers

    Dyson DC44 Animal - Will not run continuously, cut in and out?


    Its also routinely a loose battery connection. If you turn on the unit and just giggle the battery unit below and it shuts off, then you have this problem. I fixed mine by gently pushing the main battery posts (on the motor unit side) apart a bit to give it a more solid contact with the battery contacts. Also on both the motor unit and battery ends they have 3 contact points as well. Not sure what these are for, but i scraped both ends of the 3 contact slides to ensure no corrosion was affecting electrical transfer. So far it runs flawlessly again.

    Jan 06, 2013 | Dyson DC44 Animal Cordless Vacuum

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