Question about Acer Aspire 5100 Notebook

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Laptop does not recognize "user Profile" at initial logon

Acer 5100, Vista, worked fine til tonight, husband used same password as always, got screen that said "user profile not recognized".
Could start computer via safemode only

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  • Jeri Jeppesen Mar 12, 2009

    he tried that, rebooted, would not accept the new password either!



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When you are in safemode as administrator you can go to the user section and reset your husbands password. make sure that your caps lock and your numlock is not on. good luck

Posted on Mar 12, 2009

  • CampinFamily Mar 12, 2009

    in safe mode will it allow you to add another user?



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Buenas noches, apenas enciendo mi portatil dell 700m me pide clave de bios, la lleve a un tecnico y creo que no la trabajo bien y no la logro desbloquear, que puedo hacer?? soy de colombia y la verdad no...

Use a floppy disk or USB memory key to create a password reset disk using the following Microsoft instructions: How to Create a Password Reset Disk

The easiest way to recover from a lost password situation is to use a password reset diskextlink.gif. If you have a reset disk, follow these steps:
  1. At the Windows logon screen, click Reset password.

  2. Insert the recovery diskette or USB key.

  3. Follow the instructions on-screen to create a new password.

  4. Log onto the account using your new password.
new_note.jpg Note: Password reset disks are valid for the account they were created on. If you use a password reset disk to recover your password, you do not need to create a new reset disk afterwards.
Issue 3: Resolve Error: The User Profile Service Failed the Logon

The following Microsoft Knowledge Base Article provides instructions on how to resolve The User Profile Service Failed the Logon. User profile cannot be loaded error.
"Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"extlink.gif Article ID: 947215.
Issue 4: If You do not have a Password Reset Disk

If you have lost or forgotten your password, and a password reset disk is not available, reinstalling the operating system is the only recourse. For information on reinstalling Windows, refer to Dell Knowledge Base Article, How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

Nov 07, 2010 | Dell Inspiron 700M Notebook

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Use this to reset your password:

Oct 26, 2009 | Acer Aspire 5335-2257 Notebook

1 Answer

CAN'T LOGON ....SAYING .....THE USER PROFILE SERVICE service failed the logon .user profile cannot be loaded ...never had problem before ...normally type in password and it loads ..

this may be a corrupted file for taht particular user thats causing the problem why cant you try opening the other user profiles or if you cant access that too then try turning on your pc and when the list of user profiles appear press ctrl+alt+delete key in and order but you should keep allthree keys down like how you would keep the shift button down while typing an upper when you press all three down a small dialogue box will appear requesting username and password in the username box type administrator and click login no password required after it logs in create a new profile from the control panel but don't use this user profile again because if this gets corrupted then you would have to format your computer.....formating it will delete all the data stored on your pc.....

May 16, 2009 | Acer Aspire 5735 Notebook

1 Answer

The User Profile Service failed at login

Sounds like a vista problem. Have youtried to boot into safe mode? You can do that by oressing f8 during boot up and selecting safe mode from the menu.

If you can I would try to back up your docs, etc and maybe create a new user account.

There is also a boot repair in vista that I think comes up with the safe mode menu, so you might try that.

Hope this helps

May 04, 2009 | Acer Aspire 5920-6727 Notebook

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Failed tte logon

when i put on my acer laptop acer 5315 it enter password

Jun 08, 2008 | Acer Aspire 5315 Notebook

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Acer Aspire 5100 will not log on

If you have a Finger Print scanner (on select models), it may have failed, if you do not have this device , you may have installed malware - try rebooting and after you see the Acer screen start tapping F8 to get to speacial boot menu - choose Safe Mode and see if you can log in. If still unable, you will have to perform a system recovery - Acer provides an alternate way to recover - when you start the computer you see the Acer logo screen - after this displays hold down the Alt Key by the spacebar and tap the F10 key at the top of the keyboard once or twice - this will start the Acer E-Recovery program - follow the on screen instructions.

Jan 30, 2008 | Acer Aspire 5100 Notebook

1 Answer

Vista logon problem

ok i know a way with windows xp , it may work with vista , just after you turn the computer on press F8 it should come up with the option to start in safe mode , start the computer in safe mode , then if u get into vista , go to user accounts in control panel , and remove the passowrd or the user , at the start u press F8 before the logo screen starts , good luck, if that dosent work you will need to reinstal a operating system , if the laptop came with a restore disk use that , it will reinstall vista , and you can start fresh , just put ur system restore cd in , start laptop, boot from cd , and away u go ,

Nov 21, 2007 | Acer Aspire 3680 Laptop

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