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Let HP find my products ... Note: This tool can only find HP products you are currently using or ... Error · Printer Problems after Upgrading to Windows 10 · A 'Paper Jam' Message Displays for HP Officejet J4500/J4600 All-in-One Printer Series ... PrinterSpecifications for HP Officejet J4500 and J4600 All-in-One Printer Series ...
If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.
Hi,i once had the same problem with my machine,I was able to fix the error message of check cartridge, using cotton swab with rubbing alcohal, clean the 2 cartridge holders including the back part. chance are you will see black all over your q tip. continue to clean everthing. then buy 2 new cartrdiges that are not refills and it should work. the only thing is since the cartridge has expiration dates this cause a problem for the printer for some strange reason. my machine is working fine now Thanks and good luck
Hello Barry It is odd that the machine is not telling you which one.Mine usually does.Okay the best way and cheapest way for you to figure out which one it is, the unit takes a HP 56 and HP 57,which are very common carts,used in the HPs today,If you can get your hands on two different carts and exchange them around you will be able to find out which one it is.They do not necc. have to be full ones.Once you find out which one it is get a new one.I would be willing to take a guess it is your black one