Question about Dell Inspiron 531s Desktop Computer

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My hard drive inspiron 531S won't read any disks

I insert a cd in the hard drive and it doesn't do anything, it doesn't read any disks. When I try to burn cds, it also says to insert new disks???

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  • 3,051 Answers

Hi there
i would go to device manager and see if there is any problems with it there and then i would uninstall it while still in device manager (dont worry you wont lose it for good ) than restart the computer and once the computer is fully running the found new hardware manager will show up on the taskbar and reinstall the drivers for you and it will tell you that your device is installed and is ready to be used please try this ok and let me know how this goes for you
best regards mike

Posted on Mar 12, 2009

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It' most likely that your hard disk drive is defective. Try to boot from a CD\DVD disc, if it does, you have a problem with your hard drive.

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Sadly it sounds as if the drive has died/is dying. You could try cleaning the head with a CD/DVD head cleaner, as sometimes you can get a tiny piece of dirt on the lens. Another method to try is to blow hard (but avoid spitting!) into the open DVD tray, which can sometimes dislodge any dust. If all these fail, open the case, and check that the cables are securely attached.

Sadly, if none of the above work, the only likely way is to replace the drive itself.

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1 Answer

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It seems like you have multiple problems:

1. DVD-ROM drive not accessing the disk

2. unable to "disable" the "floppy" drive in BIOS SETUP

3. not recognizing anything connected to SATA1 port

It's time to take your computer to a qualified technician, for professional trouble-shooting.

Is your DELL computer still under warranty? If so, exercise the warranty.

Or, maybe you should just remove the "new" disk-drive, the RAM, the DVD-drive, and then responsibly "recycle" the old computer, and purchase a brand-new system, repurposing the disk/RAM/DVD components.

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Do you have the original software?

Insert the CD into the drive and follow the prompts.

You will in all probability loose all documents you have saved, created and received from others.

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1 Answer

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If you are given the option to go into the setup (F2) try to disable the floppy disk drive or move the hard drive up in the boot order.

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