Question about Epson Stylus C40UX InkJet Printer
A service error where you get a message telling you that "Parts inside your printer at the end of their service life, contact your dealer for replacement", or "Parts inside your printer require maintenance or replacement, call your service company", is normally a Maintenance Request Error. The maintenance request error is actually a Waste Ink Ink Pad Error and usually your remedy is to replace the waste ink pad/pads with a new one/ones and then reset the Internal Waste Ink Pad Counter. If you just reset the counter and don't replace the pads, then your printers old pads will eventually overflow and normally start leaking ink out the bottom of your printer. You can see exploded parts diagrams for most epson ink jet printers and can also check on possible parts ordering, by Compass Micro Inc, at http://www.compassmicro.com/parts_select.cfm . Some people actually wash the ink out of the old pads, by holding them under running cold water. Then they simply dry them out and reinstall them back into their printer. The choice on what to actually do, is yours to make. I would at least recommend getting that waste ink counter reset procedure and performing it first, to make sure your printer will then work. There is an "Epson Stylus C60 Printer Information Page", that also includes the C40 & C42 series, that you can view at http://epsonhelp.freehttp.com/C60.html . It does have a section on the left side you can click-on, titled WASTE INK PAD SERVICING and also a section titled HOUSING REMOVAL, that will be of some help to you, if you want to try the needed servicing. However, you will still need to actually reset that Internal Waste Ink Counter, to clear the actual service error condition. You may be able to reset that waste ink counter, using the SSC SERVICE UTILITY available at http://inkjetprinterhelp.us/sscserve.exe . Unfortunatly, that utility only works using a windows operating system. You can check and see if your particular epson printer is compatible, by going to http://inkjetprinterhelp.us/epsonSSC.html ...Here's some previously posted info that may also help. To reset the error download this utility: http://inkjetprinterhelp.us/epsonSSC.html . Once installed run the program and configure it, closing the main window and right clicking the icon in the tray area, from there choose Configure and select your printers model. After configuration, select Protection counter -> Reset protection counter, it should be able to clear the error message. If that does not actually work, then the only suggestion I can give is to perform a soft-reset before resetting counter. Remove also the Epson status agent, it detects errors and it may hinder communication with the printer, then reboot your pc. As profile choose the one sscservice didn't use after autoconfiguration, check for printer response. Remember that you should also clean the waste ink pads located at the printer bottom. For a more in-depth procedure go to his site at http://myprinter.altervista.org/simplefaq/mysimplefaq.html#counter "....Unfortunately, that ssc service utility may not actually work on all epson printers and not on all operating systems, so you will have to check it out for yourself. Just in case that source does not work: You may then need to go on-line to try and locate the actual reset procedure, to buy and download to actually reset that waste ink counter
Posted on Mar 12, 2009
Worth noting that when you perform: Reset Protection Counter... the util will ask whether you have changed the Waste Ink Pad. Click Yes even if you havent done so... then restart the printer. Works a treat.
Wish I had know about this util before I took my last printer to the council dump... what a waste in this supposed age of trying to encourage recycling! The printer manufacturers dont really care - which is pretty irresponsible.
Posted on Mar 26, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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