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Had my acer aspire 5515 for 6 wks, has eaten 3 virus programs and

Cannot access internet. bought it brandnew at Wally World, loaded Win Defender, bought IOLO 4 pack loaded 'er up and loaded Office Depot's version of virus protection and firewalling. am hating it!! (Or actually my stupidity) cringe Would appreciate any feedback I can get..oh YEAH...oops... lol...tried to put XP on it and it said load failed, pci.sys is corrupted. Please help. Thanks so so so much in advance. Stacy

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  • christian Abong May 11, 2010

    did you check the driver of your wireless connection? or did you check the configure of your win defender and also the firewall..

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Acer aspire 5515 wont go past boot screen


You might have some viruses and malware..

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
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If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
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Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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you might use non genuine Windows Operating System upon installation. My suggestion is re install it, get everything set (internet browser etc) before surfing on the internet

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If the touchpad has gone bad there's not much you can do, unless it just happens to have a loose connection. You can try disassembling the keyboard to get access to the touchpad cable and verify it but to be honest, that's an unlikely scenario.
Can you plugin a usb mouse? Or you could try an external touchpad like the Bamboo made by Wacom although that's a bit expensive. Again, it would need a usb connection though.

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try windows update, if windows can access its automatic updates on the microsoft-homeserver,
then it is a browser issue

if so, come again stating: Operaion System used, how connect to internet(dsl, wifi, modem etc.)
and the browser (firefox, internet xplorer, which version, etc)

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My acer aspire 5515 laptop runs real slow its only 1mo. old


Yes, you can safely uninstall the acer game zone.

You should defragment the hard drive with Defraggler (http://www.filehippo.com/download_defraggler/)
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hi there, i had kind a same problem with u, the only difference is mine shows "connected" but i can't surf the internet when others in my network are doing just fine. 1st i tried to uninstall my LAN card driver and the reinstall it back. It worked, i can surf the internet but only for a few minutes. So i installed a firewall, in my case, i installed windows defender. After reinstalling my LAN card driver, i realized an unknown program tried to change some of my LAN driver files, so i denied the program access using windows defender. The problem solved !! Maybe it's a virus or spyware, i don't know because before installing windows defender, my avg and antispyware don't detect any virus/spyware. Hope this help, gud luck

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