Question about Office Equipment & Supplies
Replaced two cartridgets but display screen says "Warning. make sure catridges are correctly insalled All attempts, including replacing with new ones, have failed to work in my printer, How do I fix this problem?.
Make sure there is no plastic covering on the the cartridges where the ink comes out. and that it is firmly in place and then turn printer off and on.
Posted on Apr 21, 2013
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Posted on Jan 02, 2017
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Posted on Jan 08, 2009
Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.
Posted on Oct 25, 2010
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