Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

1 Answer

My husband ran over my daughters shirt with our Dyson DC17 animal. Now it's making this horrible load ratting noise. I've taken the head off. Clean the beater bar. The belt is in tact. No

It is still working. Just making this awful loud rattling noise. Sounds like its broken. Thanks!

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  • Dyson Master
  • 1,534 Answers

First make sure there are not any of the rubber cogs missing from the belt, it may be wise to replace the belt anyway because the cogs may be worn. Make sure the brush roll does not have any play in it anywhere and that It fits tightly in the nozzle housing without any play. If there is any play or wiggle that will cause it to move.

Posted on Nov 06, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Hi there,
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Posted on Jan 02, 2017

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  • 134 Answers

SOURCE: beater bar belt needs replacedon a dyson DC14 animal

Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Posted on Mar 08, 2009

  • 2 Answers

SOURCE: The beater bar makes a horrible clunking noise when I turn it on

I just came from the repair shop. There is a recurring problem with a bearing coming out. Repair guy turned it on & said that loud noise is a symptom of that exact problem. This is a warranty item, as is the belt & on/off switch. Dyson comes with a 5 year warranty, so call their 800 number to get the name & address of an authorized repair shop.

Posted on Mar 28, 2009

  • 7 Answers

SOURCE: I have a Dyson Animal. Roller bar won't turn/belt intact

Actually, I'm the poster who said I have the same problem, but it turns out I have the DC07 animal, not the DC14, but perhaps the solution is the same for the DC14 and it doesn't cost anything! I called DYSON and they told me the clutch needed to be reset, so she had me recline the vacuum from its upright position, lay it on it's side, turn the carpet/bare floor dial slowly back and forth between the two settings about 6 times and it apparently reset the clutch and now the cleaner bar spins normally and there's no more loud grinding-type noises. She said if that didn't work, the next step would be to remove the bottom protective panel (secured with the three large plastic screws) and lift the entire cleaner bar (do not remove the belt) out about an inch or so and then reinsert it and reattach the bottom plate. I hope this helps your problem. Good luck.

Posted on Apr 18, 2009

ukvacfan
  • 328 Answers

SOURCE: I ran over a shoe lace and now it is making a loud rattling noise

The All Floors model has a protective belt clutch system and the rattling sound means the clutch has slipped. This would have to be repaired officially by a Dyson repairer.

Posted on Jun 19, 2009

  • 78 Answers

SOURCE: Dyson Animal 07 beater bar not spinning - belt not broken

if your unit has a clutch it maybe that it is in the off position or the motor belt is broken your unit has to belts if its a clutched model 

Posted on Oct 27, 2009

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Hi Emmeline,

I'm sorry to hear you're having difficulties with your DC17. From what you've described, it sounds as if the thermal cutout feature is shutting the machine down to prevent overheating. If you've already tried washing the filter and are still experiencing the issue, I'd encourage you stop using the cleaner and to contact us directly so we can help. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

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I caught the rug in my dyson animal dc17 and now the bar doesnt work, belts fine' motor still comes on and reset doesnt work...


Hi there,

I'm sorry to hear you've had difficulties with your DC17. The brushbar is designed to cut out if obstructed, so although you've tried resetting it, I'd suggest taking a look at the video below to check everything is correct with the machine.

Please note, the brushbar will not run when the cleaner is standing upright, so recline it into the vacuuming position before you test it. It's also a good idea to press the brushbar on/off button twice to make sure it's not set to the 'off' position.

You might also want to run through the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=956&product=DC17-ANIMAL


If you're followed these steps and are still having issues, please get in touch with us directly so we can provide further assistance. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com.

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Hi there,

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