Question about GN Netcom GN 8000 MPA Mulitpurpose Amplifier Headset

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Interference on the line.

We just bought new GN 8000 MPA amplifiers. We started to use them you hear alot of interference. Also the people in the other end cannto hear us. We are using a digital phone system connected to a analog converter.

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5 Suggested Answers

SOURCE: GN 6210 with home cordless phone?

try
http://audio.manualsonline.com/search.html?q=GN+6210

Posted on Dec 07, 2007

  • 1 Answer

SOURCE: Cannot hear anything out of the earpiece of my GN netcom 9120 wireless headset

I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.

It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

Posted on Jul 16, 2008

Peter Denton
  • 16 Answers

SOURCE: New Phone Causing Echo

It sounds like your microphone volume is too loud. Get someone on a call with you so they can tell you how it sounds as you adjust it. Turn down the mic volume by pressing the + & - buttons on the earpiece together once which puts the earpiece into mic adjust mode. Then decrease the mic volume by pressing the minus button a few times until it sounds right. The earpiece will automatically revert to normal mode within a few seconds.
If this doesn't work it may be that you need to adjust the compatibility setting for the new phone. This is the small black dial on the base station. The most common setting is 'A' but you may need to experiment with other settings for that phone.

Posted on Nov 05, 2008

  • 4 Answers

SOURCE: GN 1000 lifter/GN9350 headset with Nortel NTDU92 phone

I was wondering if you had installed the external ring sensor, this sensor most be over the telephones speaker, if the speaker isn't under the handset. hope this can help.

Posted on May 28, 2009

  • 1 Answer

SOURCE: I have a GN Netcom

Had the same problem with mine did not realise that there are batterys in the unit and they are going flat. Open the top and look on the right side, there are 2 aaa's inside. Replace those and you should be fine

Posted on Oct 01, 2010

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1 Answer

How do I remove the battery out of a NetCom 2000 headset?


That is a corded headset , no battery in the headset itself. If you have an amplifier google the manual for the model of amplifier you have.

Aug 04, 2013 | GN Netcom GN 2000 Headset

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When im using my netcom headset im able to hear my customers , but they are not able to hear me. What should I do?


If this is a new problem it could be a blocked or broken mucrophone. If it is new and you have never been able to be heard you may either have a faulty unit or perhaps your phone requires you to attach an amplifier between phone and headset. If you google telephone headset compatibility guide look up you phone make and model and see if an amplifier is required when using a corded headset

Aug 04, 2013 | GN Netcom GN 2000 Headset

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I have a CS70 NC and all of a sudden one day people started complaining abot me sounding like a cell phone cutting in and out. I double-checked all of the settings adn finally gave figuring the battery...


If all the dials are in the correct place, check one more time. It could be that there is interference from your phone or your phone line. If all else fails contact the company you purchased it from, and have them do support on line with you.

Good luck from Headsets Direct - 800-914-7996.

Aug 22, 2011 | Plantronics Headsets

1 Answer

I have a GN Netcom 8000 and I hear a beep in the headset every 12 seconds. Any ideas why?


Had the same problem with mine did not realise that there are batterys in the unit and they are going flat. Open the top and look on the right side, there are 2 aaa's inside. Replace those and you should be fine

Sep 16, 2010 | GN Netcom GN 8000 MPA Mulitpurpose...

1 Answer

We are experiencing interference on headsets when


You don't say what kind of interference you are experiencing. If it is humming, adjust the compatibility switch until the sound is clear. If the caller cannot hear your voice, make sure that the mute button is turned off (indicator off). Increase the outgoing volume by adjusting the speak volume. Adjust microphone closer to your mouth. Make sure the telephone handset hook is off the phone. Make sure all cables connections are correct and firmly in place.

Good luck from Headsets Direct!

Aug 12, 2009 | Plantronics (45647-04) for S10, T10, T20...

1 Answer

GN 1000 lifter/GN9350 headset with Nortel NTDU92 phone


I was wondering if you had installed the external ring sensor, this sensor most be over the telephones speaker, if the speaker isn't under the handset. hope this can help.

Feb 19, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

GN Netcom 9120 unexplained beeping


Actually what she was hearing was the ring tone in her headset when a incoming call comes in. The sensitivity on the handset lifter that picks up the ringing on a incoming call was set all the way up and was picking up interferance from the headset base as they have the tendency to buzz when placed right next to the phone. I just turned down the ringer sensitivity with the adjustment on the handset lifter and that took care of the problem. Thanks for your time.

Nov 06, 2008 | GN Netcom (9120-48) Wireless Headset

1 Answer

New Phone Causing Echo


It sounds like your microphone volume is too loud. Get someone on a call with you so they can tell you how it sounds as you adjust it. Turn down the mic volume by pressing the + & - buttons on the earpiece together once which puts the earpiece into mic adjust mode. Then decrease the mic volume by pressing the minus button a few times until it sounds right. The earpiece will automatically revert to normal mode within a few seconds.
If this doesn't work it may be that you need to adjust the compatibility setting for the new phone. This is the small black dial on the base station. The most common setting is 'A' but you may need to experiment with other settings for that phone.

Nov 04, 2008 | GN Netcom GN 9120 Professional Headset

1 Answer

GN Netcom GN 9120 - can't hear


Hi There, I had the same problem with a headset one of our call centre reps were using. It's usually due to some one fiddling with the button. I got it working by removing the battery from the headset then resinked the headset to the base unit. Hope it works for you

Jan 30, 2008 | GN Netcom GN 9120 Professional Headset

3 Answers

Cannot hear anything out of the earpiece of my GN netcom 9120 wireless headset


I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.

It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

Sep 01, 2007 | GN Netcom (9120-48) Wireless Headset

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