Question about HP LaserJet 1012 Printer
I just replaced the toner cartridge, and now the paper stops about 1/3 of the way through like it's jammed. I pulled out the paper, removed/replaced the cartridge, and it does the same thing.
The drum shutter may have become slightly dislodged. That is the cover on the bottom of the cartridge that swings open when installed. It should swing freely and fully cover the drum when closed. Does it seem OK (compared to the other cartrifge)?
Is it a remanufactured unit? I've seen it happen on them sometimes. There's no easy way to fix it other than getting a replacement. Outside of that I don't know what the problem may be. does the printer work ok with the old unit? If so, I'd just return the defective cartridge.
Posted on Mar 11, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 19, 2015 | HP LaserJet 3030 All-In-One Printer
Dec 10, 2013 | HP LaserJet 1012 Printer
Jan 06, 2011 | HP LaserJet P3005n Printer
Jan 04, 2011 | HP LaserJet 4 plus Printer
Oct 21, 2010 | HP LaserJet 1012 Printer
Jan 13, 2010 | HP Laserjet M1319F Laser Multifunction...
Dec 04, 2009 | Brother Office Equipment & Supplies
Mar 11, 2009 | HP Deskjet 3845 InkJet Printer
Dec 15, 2008 | HP Color LaserJet 3500 Printer
374 people viewed this question
Usually answered in minutes!