Question about Canon PowerShot S2 IS Digital Camera

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MY S2-IS WON'T TAKE PICTURES OUTSIDE THEY ARE WASHED OUT, WHITE

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  • Patty215 Mar 24, 2009

    I'm having the same problem. Are your inside picture coming out ok?

  • eskogs Apr 12, 2009

    Pictures taken indoors are fine, but when I try to take a picture outdoor it is just white.

  • tekesan Apr 12, 2009

    MY S2-IS WON'T TAKE PICTURES OUTSIDE THEY ARE WASHED OUT, WHITE AND PARELLEL LİNED PİCTURE İMAGE

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The image is all white or has lines through it.Definitely sounds like a repair issue, and has been a previous problem with the camera in the past. There is a defect in the sensor of the camera, and happens quite frequently in this model. I would try and contact Canon about it, and see if they'll repair it for free. If not, its probably going to cost more than the camera is worth to repair it. Good luck, and if anything you can upgrade to the S5, a good camera without the sensor issue.

Posted on Apr 12, 2009

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  • tekesan Apr 13, 2009

    http://www.usa.canon.com/consumer/contro...

  • tekesan Apr 13, 2009

    You may be disappointed with contacting Canon as the SD750 is not
    included on the recall list. However, you mention the camera is now
    working. Many CCD failures were noted to occur after extended periods
    of camera non-use. Recommend using your camera regularly, as a
    potential preventative measure from reoccurrence of the symptoms. Make
    sure some of these photos are in outdoor daylight conditions. An
    alternative is to take a close-up photo of a lit standard light bulb.
    Another variation is to set the shutter open to 15 seconds while
    photographing the lightbulb. Some people have reported this as a means
    to jog the CCD back to life.

  • tekesan Apr 13, 2009

    You may be disappointed with contacting Canon as the SD750 is not
    included on the recall list. However, you mention the camera is now
    working. Many CCD failures were noted to occur after extended periods
    of camera non-use. Recommend using your camera regularly, as a
    potential preventative measure from reoccurrence of the symptoms. Make
    sure some of these photos are in outdoor daylight conditions. An
    alternative is to take a close-up photo of a lit standard light bulb.
    Another variation is to set the shutter open to 15 seconds while
    photographing the lightbulb. Some people have reported this as a means
    to jog the CCD back to life.

  • tekesan Apr 13, 2009

    Official Canon Response; 13.04.2009

    Thank you for contacting Canon product support. We value you as a Canon
    customer and appreciate the opportunity to assist you. I apologize for
    the difficulty you have experienced with the image on your PowerShot S2
    IS.

    Unfortunately, from what you describe, it sounds like there is a camera
    malfunction. We could try to reset your camera to see if we can clear
    this issue:

    1. Insert a memory card with known good images on it into the camera.

    2. Power the camera on to the Playback mode.

    3. Press the DISPLAY (DISP) button to enable the LCD panel, and observe
    the LCD.

    a. If the images are displayed properly, please proceed to step
    four.

    b. If the images are not displayed, or a "NO IMAGES" message
    appears, please ensure that the memory card contains known good images.

    c. If the card contains known good images, and the issue persists
    with a second memory card, the camera will require service.

    4. Switch the camera to the Camera mode. You may use any shooting mode
    (i.e. Auto, Manual).

    5. Press the DISPLAY (DISP) button to enable the LCD panel.

    6. Point the camera at a well-lit scene and observe the LCD and/or
    viewfinder.

    We should also reset your camera to factory defaults as well:

    1. Remove the batteries, date & time battery and memory card from the
    camera.

    a. Your date and time battery (CR1220) is located in the the same
    compartment as the AA batteries.

    2. Let the camera sit with the batteries and memory card removed for
    approximately 20 minutes.

    3. Reinstall the batteries and power on the camera.

    If the LCD and/or viewfinder remain black, the camera requires service.

    Since the camera is more than one year old, it is out of warranty. We
    have two options available: you may participate in the Canon Loyalty
    Program, or send the camera in for repair.



  • tekesan Apr 14, 2009

    Official Canon Response,14.04.2009

    As a first step towards
    resolving your issue, we suggest that you restore the camera's default
    settings. You can reset all of the menu and button operation settings
    to default except for Date/Time, Language,and Video System. Please try
    resetting the camera using the following steps:

    1. Take the SD card and batteries out of the camera for 20 minutes.
    2.
    Please use a clean pencil eraser to rub the contacts inside the battery
    compartment and on the battery door. Please do not store the batteries
    in the camera for travel. The batteries will discharge even if the
    camera is not powered on.
    3. Place a fresh set of (or fully recharged) batteries in the camera.
    4. Turn the camera on.
    5. Move the camera to TV mode(the wheel with AUTO,M,TV,...)
    6. Set the exposure time to 15 seconds(15")
    7. Take a picture.
    8. After 7 seconds remove the batteries and put them back on.
    9. Repeat the procedure until it works.

    PLEASE
    Note: You could also just quickly remove the lid of the batteriesand
    put it back on. If this does not resolve the issue, the camera will
    require service.

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Sorry to say this sounds like a stuck open shutter mechanism. Put the camera in any mode other than auto and make certain that you turn the flash OFF (you don't want to blind yourself in the following step). Next look down the center of the lens barrel and take a picture. You should see a tiny flicker (wonder where that website got that name?) in the center of the lens as the shutter opens and closes. If no movement is seen then it's likely stuck.

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Just when I thought my camera was fixed I started experiencing the same problem with my S2 IS. Don't know if it is any help to finding the solution but the camera works fine outdoors when used in video mode.

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Washed out I would guess looks like it's all white or a lot of white instead of the colors on the pictures. My guess is that your camera is over-exposing the pictures. Usually keeping it in automatic should solve your problem. But if it still doesn't, then it might be that you have an offsetting function that I think is called EV, which is either a plus or a minus function. Plus for over-exposing and minus or under-exposing. Read the manual and look for this function. Usually keeping it on auto is enough. Let me know if this helps.

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Your problem may be an easy fix. Assuming you don't know much about cameras, have you checked the ISO setting? For an outdoor photo the ISO needs to be at a lower level or the result is a white out.

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I'm not familiar with that exact camera, but buried in the cameras menus - there are various options to set the camera to such setting as auto exposure and that sort of thing. Sounds like you may have discovered that already. In addition, some cameras offer a "white balance" setting - and that should be set on day light.

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