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Not able to print from computer

Copier is installed on computer and set as default printer, still unable to print from computer.

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  • abby_burroug Mar 11, 2009

    it's connected by a usb cable. also, it's not showing up that it's even connected in the little list of things connected via usb.

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If its hooked by usb cable to copier you have to check the cable if its good and the most important if ur loading the right driver for the real windows. But if your connecting through network cable, you have to check the ip address if its the same in machine and in the driver, also you have to install the right driver, and check ur connecting devices such as switch, hub, router. let me know the type of connection and will help you solve it.

Best Regards

Posted on Mar 11, 2009

  • If its hooked by usb cable to copier you have to check the cable if its good and the most important if ur loading the right driver for the real windows. But if your connecting through network cable, you have to check the ip address if its the same in machine and in the driver, also you have to install the right driver, and check ur connecting devices such as switch, hub, router. let me know the type of connection and will help you solve it.



    Best Regards

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