Question about General Electric Monogram® ZGU385NSMSS (Gas) Stainless Steel Cooktop
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Posted on Jan 02, 2017
they are not lighting they are sparking on there own right? No actual flame? if they are sparking on there own you need a new spark module.
Posted on Jun 02, 2009
The igniter module is working fine. One of the switches (which are on each valve shaft) is stuck or shorted out. Pull a wire off each one at a time to determine which one is bad. Careful! 120 volts to each wire. Also, this can happen after you spill water into the valve area, if that sounds right, let it dry out.
Posted on Jan 30, 2010
SOURCE: ignitor does not click
there is no "ignitor" as you would find in an oven or dryer. There is a sparkmodule that many times goes bad after 5 to 8 years. It is a plastic box about 4 to 6 " x 2" wide and wil have 3 to 5 wires or 3 to 5 terminal connector points on it. remember to unplug the range top fromwall electric. these units are not difficult to replace; they are not repairable, you have to buy a new one.
Posted on Apr 28, 2010
> White and Red are zero volts (this is without any loading on them i.e. not connected to anything). Does this narrow the problem down to the transformer or the voltages only apply if there is loading on them? What else could be causing this issue?
If you see any way to disconnect the secondary side of the transformer, do it and then measure resistance of the windings. This apparently uses a single winding that runs from ground to the 240V output with a tap at the 12V point or, if you have ~ 220V going in, the 240 tap may be the hot input with an 'autotransformer' tap for the 12V that is used for service voltage for the electronics.
Trace what you believe be the input side and disconnect one leg and measure there too.
In all cases, with one leg of both sides disconnected, you should measure a fairly low resistance. On the input side, it should be under ~100 Ohms, the output side may be in the same range or (if you only have 120V going in from the wall) it could be ~ 2X the value. The 12V tap should measure quite low, probably under 20 Ohms from the white (ground lead) and a little less than the value of the entire secondary from the high end of the secondary.
With one leg of each side of the transformer: If you find anything like 'open' or extremely high resistance (over 100,000 Ohms > infinite) anywhere that winding is sick.
Posted on Sep 11, 2011
Testimonial: "It was the transformer. I got a new one today and everything is working fine now. Thanks."
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