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Dyson 23 Animal keeps putting itself in floor mode, when I press the button to change to carpet it turns itself back to floor mode

Switches itself from carpet mode to floor mode constantly

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  • Expert
  • 57 Answers

Make it impossible for it to turn back into flor mode

Posted on Apr 20, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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Dysonteam
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SOURCE: Dyson upright, no suction at bottom in carpet or

Hi its Darran at Dyson.

It sounds as though the machine is blocked. with the machine switched off, check the base of the machnie by removing the soleplate and clearing any obstructions. With the soleplate removed, you will be able to check the internal hose and clear any threads or hair trapped around the brush bar.

If you would like a step by step guide, visit the Support section on our website at www.dyson.com.

I hope that you find this information useful.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 22, 2010

  • 1 Answer

SOURCE: Dyson won't go back into upright position to engage suction

The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

Posted on Jul 09, 2008

  • 10865 Answers

SOURCE: Is there an adjustment on Dyson for high-low pile.

yes there is an adjustment called a power cam. I am enclosing a link to show you exactly where it is

http://www.dyson.com/homepage.asp

Posted on Jun 25, 2009

  • 33 Answers

SOURCE: My DC07 dyson animal has no suction when i put it

If you've tried everything else and still just don't have suction, try this:

http://www.ehow.com/how_5870417_modify-dyson-prefilter-suction.html

Posted on Jan 26, 2010

  • 10 Answers

SOURCE: In need of a picture of the on/off switch for Dyson DC17.

This is over a year too late, but perhaps this will help other people in your situation. Here is how the switch assembly should go together:

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Posted on Jul 28, 2010

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1 Answer

Our DC41 is impossible to push on carpet. Is there an adjustment to do? Almost like there is too much suction.


See if the following information can help.

CARPETS OR HARD FLOORS

• The brush bar will always default to 'ON' (spinning) each time you switch the

appliance 'ON' and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):

- switch the appliance 'ON'

- recline the appliance

- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.

• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -

clearing obstructions'.

• Before vacuuming your flooring, rugs and carpets, check the manufacturer's

recommended cleaning instructions.

• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

happens, we recommend vacuuming in 'hard floor' mode and consulting with

the flooring manufacturer.

• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.

Dec 31, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

We love our Dyson DC25 Animal but we just got new carpet and it's like pushing furniture around the room. I know it doesn't have a height adjustment but is there any other option?


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your DC25 Animal on this particular type of carpeting. This sounds unusual especially as it worked effectively on your older carpeting. As DC25 is engineered to adjust automatically to different floor types and pile heights, there is unlikely to be an issue with the vacuum itself.

It may be worth checking directly with the carpet manufacturer for their guidance on caring for this specific type of flooring. Manufacturers will sometimes recommend vacuuming certain types of long-pile or delicate carpeting with the motorised brush bar turned off.

If you'd like any further guidance from our experts, you can reach us by calling the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 11, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My dyson sucks good untill i put handle down


Try moving the floor/carpet selector dial on base of vac back and forth, from floor to carpet repeatedly, at least 5-6 times....it may be stuck

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

When the vacum is set on the bare floor mode, the on/off light blinks and the roller brushes stop working


This is normal. The roller brushes aren't needes on bare floors. They are used to brush lint, hair, etc. from the carpet that the suction itself wouldn't get.

Jan 28, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

2 Answers

The carpet brush on my DC25 Dyson Ball Animal has stopped working. Is there a reset button ?


Next to the power switch is another button, this switches the brushbar on and off. The brushbar can be turned off for hard floor surfaces so as not to scratch them

Oct 25, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dyson Animal 17 - brush stopped turning


The belt will stop itself from spinning if you accidentally picked up a shoestring or vacuumed the edged of a carpet and the carpet got caught. To have the brush spinning again, simply step on the front of the machine, pull back the handle, turn the machine on with the red power button and press the gray button next to the red button - that's the ON/OFF button for the brushbar. If it doesn't spin, press and hold the button down for 10 seconds. If it still doesn't work, call the Dyson helpline, they'll have you open up the cleaner and inspect the belt and brushbar motor and if all else fails, they'll refer you to a local repair dealer in your area to fix it.

Jun 24, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The handle to a canvas bag got stuck in my DC 17 animal Dyson and now the brush won't turn.


The belt will stop itself from spinning if you accidentally picked up a shoestring or vacuumed the edged of a carpet and the carpet
got caught. To have the brush spinning again, simply step on the front of the machine, pull back the handle, turn the machine on with
the red power button and press the gray button next to the red button - that's the ON/OFF button for the brushbar. If it doesn't spin,
press and hold the button down for 10 seconds. If it still doesn't work, call the Dyson helpline, they'll have you open up the cleaner
and inspect the belt and brushbar motor and if all else fails, they'll refer you to a local repair dealer in your area to fix it.

Apr 11, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson won't go back into upright position to engage suction


The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

Jul 06, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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