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Error code 011 on roku setup - Computers & Internet

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Please try unplugging the Roku from the electric outlet for 5 minutes, then plug it back and try again.

If no luck, please try resetting the Roku pushing the reset hole on the back or bottom of the Roku for 20 seconds (the Roku must be turned on), and then after the 20 seconds release it and wait for it to restart. It may take like 3 or 5 minutes to restart after the reset.

Then please follow the steps below from your ROKU:
1- Go to the Settings menu, then click "Network"

2- Then you need to select "repeat guided setup"

3- Select the name of your wireless network.

4- Then if prompted, enter the password XXXXX your wireless network. That's it!, it should work now.

If you get an error message here, then probably you are entering the wrong network password. Do you know your wireless network password?

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

Posted on Apr 21, 2013

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I have problems the shome error code 011


The Roku player may have lost connection with the Roku server.
You need to power cycle the Roku player by disconnecting the plug, wait at least 1 minutes and reconnect the power..
Additional information on this link. am seeing Code 011 error during setup What should do

Jan 25, 2015 | Roku Streaming Stick

1 Answer

After I inputed my passcode to my wireless router during set-up, I get a message "can't connect to Roku (error 011), try again later". What is error: 011?


E011 usually means that the firewall in the router is enabled. Disable the firewall , setup Roku, and then enable the firewall.

Jan 19, 2015 | Roku Streaming Stick HDMI Version

1 Answer

How do I get past error code 011


An error code 011 means that the Roku player have lost connection with the server.Try again later to reconnect.Additional help link: am seeing Code 011 error during setup What should do

Jan 08, 2015 | Roku Streaming Stick

1 Answer

Roku 1 hooked up, accepted our wifi, went to updates, did 100%, now reads "unable to connect to Roku. (error code 011). I've tried 4 additional times. no success! What now?


Error 011 usually means that Roku is not reading your network for whatever reason. It could be because your router maybe have a firewall on, or maybe it's out of reach. (Roku's signal is too weak, not as laptop or cellphones). I suggest that you try with a plan cable next time. Good luck.

Jan 07, 2015 | Roku Televison & Video

2 Answers

I am hooked up to internet but unable to connect to Roku. Error code 011


You should try to power cycle the Roku player. This is done by unplugging the player, wait at least a minute, reapply power..
Additional information on this link:
am seeing Code 011 error during setup What should do

Jan 08, 2015 | Roku Televison & Video

1 Answer

Just installed new roku going through set up menu goes to get newest update and kept getting error code 011


That error code is usually associated with the firewall in the wireless router. If you turn off the router firewall then the Roku should be able to access the Internet to perform the update.

Jan 01, 2015 | Roku Televison & Video

1 Answer

I'm setting up my new Roku and when I get Roku updates it says cannot connect to Roku (error code 011) try later


If you are attempting to setup your Roku player and you see a Code 011 error, this means the Roku player momentarily lost connection to the Roku update server. There may be a chance that Roku servers are not available due to a scheduled maintenance. When this happens, try again after a short period of time. Then just perform a power cycle of the Roku player with the instruction below. You should be able to continue where you left off.
To resolve this do the following:
  • Power cycle the Roku player by removing the power connector from the back of the Roku player. Wait 30 seconds, then reconnect the power. Wait for the player to restart, then follow the on-screen instructions.
  • If power cycling the Roku player did not resolve the error then a network power cycle might.
    • To do this remove the power connector from these devices. (note that your router and modem may be one physical unit)
      • Roku player
      • Wireless router
      • Modem
    • Wait 30 seconds then reconnect the power connectors in this order, waiting 1 minute between each device to allow it to fully boot.
      • Modem
      • Wireless router
      • Roku player
    • Follow the on-screen instructions from the Roku player and TV.
If none of the above steps worked then a reset of the Roku player may be needed. To reset the Roku player:
  • Find the reset button.
    • Examples of where to find the reset button are below.
  • Press and hold the reset button for 30 seconds then release.
    • The Roku player will then restart.
  • Aug 20, 2014 | Roku 2 XD Streaming Player 1080p (3050R

    2 Answers

    Roku 1 setup


    There are several factors that will affect or can cause problems in connecting your Roku to your Router.

    If you're getting an error message on Roku like 014, 011, make sure to indicate it in your response. Normally, if you're getting 014 message, you can follow these steps:

    . A simple power cycle resolves most of the issues. To perform a power cycle, please follow the instructions below:

    1. Unplug the power cables from the modem, router and the Roku player.
    2. Connect the power cable to the modem (after a minute). Once all the lights on the modem are lit, plug in
    the power cable to the router and then to the Roku player.
    3. Go to "Settings" and redo the complete Roku setup.

    If the issue continues to occur, please try the channel 1 or 3. Should it persist, you may reset the Roku
    player. Here is how:

    On the back or bottom of the Roku unit, you should find a recessed little hole.
    - Use a pin or paperclip to press and hold the button for 30 seconds (please ensure that the power light
    blinks while you are holding it down).
    The Roku device will reset to default and be ready for setup again.

    If the problem continues, please reflash the software via the secret screen:
    1. Press the "Home" button for 5 times.
    2. Press the "Forward" button for 3 times.
    3. Press the "Rewind" button twice.
    4. Choose Update Software and the Roku player will then restart.

    You can comment your serial number or the error message that you're getting. If your getting 011, just power cycle your entire network. Also, please make sure that you're not connecting the Roku to a Guest network. The speed of your connection matters as well. It should be atleast 1.5mbps.

    Jan 27, 2014 | Linksys Computers & Internet

    4 Answers

    Roku error code 011


    Roku error code 011
    This error occurred during the Roku player setup. If the Roku lost connection from Roku update server, then this error occurs.
    Steps To resolve this issue:
    Unplug the devices:
    • Just unplug the Roku player, wireless router, and modem.
    • And then reconnect them in the following order.
    • Plug the modem, wireless router and Roku player.
    • And then boot up the modem and gateway. Then follow the on-screen instruction.
    Still getting the same error, you must reconnect your wireless network.
    Reconnect the wireless network:
    ·Go to settings?Network?your wireless network
    Enter the password to your wireless network.


    wireless network connection-krkmoxk3bbb3faijjjhyt4o0-5-0.jpg
    If this not works then reset your device. Otherwise, call our technicians +1-855-804-1313 to resolve your issues and visit us https://www.rokucodelink.com

    Dec 10, 2012 | Roku 2 XS

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