Question about HP DeskJet 5550 InkJet Printer

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Paper Mismatch Everytime I try to print I get a Paper Mismatch error and have to press OK to cancel the job. I checked the paper size, removed the paper and replaced it. I tried printing on an envelope and changed paper size to custom and still got the mismatch error. The paper in there now is 8 1/2" x 11". It is set for this size paper.

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  • Anonymous Apr 01, 2009

    I have paper size mismatch problem also. I have wasted a lot of photo paper and ink trying to get the correct sizes for 4x6 prints also 5x7 and 8x10. there is no line up between the paper and printer. This problem is very annoying and expensive.

  • Anonymous May 07, 2009

    I have the same "Mismatch paper" problem on a HP C5580 All in One printer. I'm trying to print envelopes from a Hallmark Card Studio Deluxe program.

    I have tried everthing HP support has suggested. This printer is 3 days old and I think it may be going back to Best Buy.

    Is it the printer, the software or the card program? Will uninstalling and reinstalling the printer help?

    HELP!



    Gloria

  • CampinFamily May 11, 2010

    where is the paper size set? on the local printer or on the comptuer?

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I had this problem on the 6300 and was able to fix it by doing the following:

After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")

When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.

Posted on May 04, 2009

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Paper Mismatch Solution
I've FINALLY fixed this problem. Go into Machine Settings and scroll to and select Auto Continue. I've had this problem with one of our PCs with the printer since we got it. I've just got a new main PC and it started doing it with that. Changed the settings in terms of paper size, etc, didn't make any difference. Then I saw the Auto Continue choice and selected that and now everything prints without having to go to the machine and press the button to over-ride the mismatch error. Thank goodness.

Posted on Aug 04, 2013

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Hp j6480 printer wont print keeps sending a paper mismatch message


Paper mismatch errors occur because the product scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the product, the product reports a 'Paper Mismatch' error. The message saves paper and ink by preventing print jobs from accidentally printing on the wrong paper. For example, the print job might be for a 101.6 x 152.4 mm (4 x 6 inch) photo, but there is letter-size paper loaded in the product. The error message displays to make sure that ink is not wasted on the wrong paper type. try this out , disable the automatic paper type sensor.
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    2. In Word 2007, click the Office button (c01850900.gif ), and then click Print .
  2. Make sure that your product is in the Name drop-down list box, and then clickProperties .
  3. Click the Features or Paper/Quality tab.
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  6. Click OK again to print the current print job.

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When I try to line tells me that the paper size mismatch and only takes a copy of the text


Have/had the same problem: Getting "paper size mismatch" on the C4280 status screen, after we got a paper jam. Every time we hit OK and put in paper, Message about "Now printing Alignment page", it feeds through quickly, with nothing printed on the page and reverts back to Paper size mismatch. Finally got rid of the error, not sure how, but now when I try to copy anything, we only get the lower right postion of the document that I'm trying to copy. Printing from the PC seems ok.
Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
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I REPLACED MY INK CARTRIDGES. I WAS PROMPTED TO


Ignore the error and continue printing. The print job might still be acceptable even if the paper size and paper type settings are not an exact match.
  1. Press Enter on the control panel to clear the error message.
  2. Try the print job again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
    Use the HP product software, also known as the printer driver, to change the print settings for your paper size and type depending on your version of Microsoft Word.
    1. In Microsoft Word, click File , and then click Print .
    2. Make sure that your HP product is in the Name drop-down list box, and then clickProperties .
    3. Click the Features tab, or the Paper/Quality tab.
    4. Select a paper size from the Size drop-down list.If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.
      1. Select Custom from the drop-down list.
      2. In the Custom Paper Size dialog box, type a name for the new custom size.
      3. In the Width and Height boxes, type the dimensions.
      4. Select the unit of measurement, and then click Save .
      5. Click OK to close the Custom Paper Size dialog box, and then click OKagain to close the Properties dialog box. NOTE: You must exit the Properties dialog box to apply your changes.
      6. Open the Properties dialog box again, and then select the new custom size from the Size drop-down list.
    5. Select the paper type.
      1. In the Paper Type or Type is drop-down list, click More .
      2. Click the desired paper type, and then click OK .
    6. Select the paper source from the Paper Source drop-down list.
    7. Change any other settings, and then click OK to close the Properties dialog box.
    8. Try the print job again.
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