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Mitac Laptop Model 8399. Turns on but nothing on screen.

The hard drive has recently been formatted and XP Home reinstalled due to an 'Unrecoverable Error'. The laptop ran fine for 2 hours then suddenly showed a blue screen and switched off. I assumed that the unit had overheated so i opened it up, unblocked the fan and reassembled.

Now when the laptop is powered up the hard drive and cd drive start, but the fan doesnt run and the screen is blank. Then after a short time the unit turns off again.

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  • Tom Smith Mar 12, 2009

    how would i go about resetting the memory module? Are we talking about the RAM? And is it simple a case of removing it or is there some way of resetting it?

    Shortly after I posted the problem on FixYa last night, the laptop worked again for a couple of minutes, then switched itself off and wouldnt start again.



    The same thing happened again this morning, shortly after the Windows XP screen it died without any warning.



    Thanks for your help

  • Tom Smith Mar 13, 2009

    The power light still stays lit but its as if power just stops for a second, the screen goes blank, but it doesnt seem to have switched off. If I try to restart the laptop after this has happened it just goes straight into this problem of blank screen, hard drive spinning, dvd-rom powered up, but nothing actually happening.



    I had someone from Micro-Nano-IT.com give me a quote based on his assumption of the problem. He says "This needs a motherboard repair with the major BGA chipset", but im clueless as to why it suddenly started acting like this.



    I'll try re-seating the RAM first.



    Thanks for this

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Try re-setting your memory module(s). They are usually found in an underneath compartment held in by one screw.

Posted on Mar 12, 2009

  • Mike Matkovic Mar 12, 2009

    Hi, yes. It is also called RAM. Not resetting but re-seating. You would have to try and re-seat it. It's under a cover plate that is underneath the laptop.  When I say "re-seat" I basically mean remove the memory and place it back in. After you remove the cover plate, you will see 1 or 2 cards inserted into slots. These are the memory modules. You may only have 1. On each side of the modules, you will see a clip. If you press these clip away from the module, the module will release and the memory will pop up toward you. You should remove it and then snap it back in again. Push down so it will lock into place. 


    Also, when you say "shuts down" do you mean the laptop completely turns off or does the power light still stay lit ?

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