Question about Dell Computers & Internet
When my computer tells to restart, I click where I am told but nothing happens, so please tell me what to do,
Restart your computer During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key this will vary depending on your computer and operating system usually the Delete or the F2 key Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart. if this fails to fix the problem During the boot process tap the f8 button three times this will boot into safe mode where the only things working will be your mouse and keyboard enabling you to attempt to repair your computer you could select the option start at last known configuration that worked this will tell what file has been corrupted or missing you might be able to work your way through problem if you are unable to find a solution restart back into safe mode you might need to select your operating system to load into safe mode To perform a system restore, follow these steps: 1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue.
Posted on Apr 20, 2013
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Posted on Jan 02, 2017
You have malware and a nasty one at that. You need access to the internet from another computer. You will also need a portable flash drive or a USB drive to carry files back to the infected machine. Go to www.filehippo.com and in the center column under Malware, click on the view more text and scroll halfway down the column and download the latest version of MalwareBytes Anti-Malware Tool. Download this to the portable drive. Now, restart the infected computer by tapping the F8 key after you power it up. Keep tapping F8 until you see a multi-choice menu pop up. Choose "Safe Mode" and none of the others. When the computer loads in safe mode, insert the flash drive and wait for it to load and be recognized by the computer. Open the drive and view the files. Double click on the MalwareBytes installer and go through the installation process. Uncheck the box that states "update files". Click the box that states "Load MalwareBytes When Finished". Run the program after it installs and select "Quick Scan" and only the quick scan. After the scan completes, it will show you a button that states "Show Results", all the infections will appear in a list marked in red. Now click the button that states "Remove Selected". Click on this and all infections will be deleted. Restart the computer normally and it should be clean. Now, there have been changes done to the network settings that are not letting you get online...we are going to fix that now. Open your browser window and to the right top of the screen look for the "Tools" button and click on it. Scroll down to "Internet Tools", now click on the "Connections" tab. Look to the bottom of that window and if anything in the lower part of the window is checked...uncheck it and hit apply. Anything that references "Proxy Server" should be unchecked. Click on OK, and check to see if you can get online. If you still have trouble, get back to me. Good Luck...ParrotHead
Posted on Jun 28, 2010
Run a sweep on your computer for viruses, a freeware program like Avast (home edition mind you) or malware bytes to check and see if there is a virus causing this problem first.
If this is not the case check the hardware you have added to the computer recently, Is there anything that you have recently installed that has been around since this started (if so uninstall it and if it is needed reinstall it)
If none of these prove to be fruitful, This computer response tends to be a heat issue.
Check your fans to see if any of them are not going, if the CPU fan is not spinning, or any of the other fans are not spinning it will need to be replaced.
If that does not work, consider getting new thermal greas (personally I am partial to Arctic Silver)
To replace the thermal grease follow the instructions in this video: http://www.youtube.com/watch?v=BzoA-VdViZI
Posted on Feb 28, 2011
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