Question about Eureka The Boss SmartVac Upright Vacuum Cleaner 4870MZ

2 Answers

Eureka burning smell

When upright, the brushroll spins fine. As soon as I start to vacuum carpet, the brushroll stops as the friction with the carpet increases. I have installed a new belt so that doesn't appear to be the problem.

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Hi, it's Cindy from Crucial Vacuum.

Since you have replaced your Eureka 4870MZ 9200 Proheat 2x vacuum's belt, the issue may either be caused by your roller or the position of your belt. It sounds like as soon as your vacuum is lowered, the belt is either slipping or wear on the end caps is causing your roller to stop. This will cause the burning smell since your motor is now straining against the abrupt stop. Try taking off your roller and checking the conditions of the end cap or try to reinstall your belt. I have included an instructional video: http://youtu.be/rji0fl9hytY

You can purchase direct your replacement brushroll from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com viewers, use code: FIXYA10

http://www.crucialvacuum.com/eureka-smart-vac-roller.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Cindy Yuk
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Apr 28, 2014

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  • Expert
  • 57 Answers

Could be electric fire, or just the nornal smell of it.
mine smells like bakon

Posted on Apr 20, 2013

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Posted on Jan 02, 2017

yeroc
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SOURCE: Eureka Maxima Bagless brush not spinning in vacuum position

belt doesnt have to be broken, check the metal arm on the vacuum, see if there is build up of old rubber from previous belts, clean the arm that spins the belt and double check to make sure u have the correct belt

Posted on Jan 20, 2008

  • 30 Answers

SOURCE: Burning smell and smoke

I ran into a scenario similar to this at work. With the burning smell and smoke combined, it leaves only one problem remaining; the motor. The motor and the pulley that enables the belt to spin could be malfunctioning (causing friction between the 2 parts) and thus causes the burning smell and the smoke. I'd highly advise not to touch either part after having the unit on (YOU WILL BURN YOURSELF).

The only other likely possibility is to make sure there aren't any hairs caught in or around the motor and the bearings of the agitator.

Posted on Mar 08, 2008

  • 1 Answer

SOURCE: Eureka 4870 vacuum brushroll control doesn't work

Use two hands to presscontroll button upward until it snaps in place.

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: The brush does not spin when making contact with carpeting

I tried the electrical-tape-around-the-wooden-spindle technique. After a minute or so, it's back to functioning normally.

Posted on Mar 14, 2009

  • 5 Answers

SOURCE: eureka 4870 roller only spins in upright

if the belt has been slipping it may have pollished the moteror brush shaft and it just slips. take a small piece of sand paper or enery cloth and ruffen up the shaft to give it some grip.
if the metal shaft of the motor has been heated up due to slippage it will take some doing to ruffun it as the shaft will be hardend due to heat

Posted on May 14, 2009

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If by "suction" you mean it's not picking up dirt and debris on carpet, odds are your belt needs replacement, and the belt has burned, causing the burning smell. Ensure that your brushroll spins free, and replace the belt. (Belts should be replaced in any vacuum with a rubber belt every 3-6 months, regardless of use.)

If you mean that you are not having any airflow at the end of the hose, you most likely have a clog in the main hose and the burning smell is caused by your motor overheating. Ensure that there is nothing blocking the hoses.

If you have suction in the hose, and your brushroll is turning, there may be a clog in the head area behind the brushroll. Look in the hose that your wand plugs into, and ensure that it is also clear.

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Eureka Altima is smoking!


http://geeksquad.fixya.com/ThreadView.aspx?prdid=618889&thid=606496

Eureka Altima is smoking!
Posted by saysay on May 18, 2008
Help! My vacuum is smoking. It won’t work anymore and starts to smoke as soon as it gets turned on.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.

Eureka Altima Upright Vacuum Model #2996AVS – it is probably doing 2 things, it could be the belt and or brushroll and the easiest ay to check is to remove the belt and see if the motor smokes, if the motor is fine then buy a new belt and check the brushroll to see if the brushroll spins freely, there are bearings in the brushroll and thread and hair get bound up in the ends and needs to be cleaned out. So #1, check the belt – no smoke from the motor then check the brushroll to see if it spins freely then changed the belt. If the motor smokes check your purchase date it may still be under the one year factory warranty from the dop. #2. Either clean or replace the brushroll and belt. If you have any further questions, feel free to contact your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don The Vac Man
Go Ahead. Use Us.

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Agitator brush wont spin once vacuum is placed on floor


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Posted by coral7980 on May 05, 2008
This vacuum has given me nothing but problems!!! The newest problem is the brush. I have changed the belt several times, it is a new one now. The brush spins, but as soon as you set the machine in place to start cleaning, it stops and burns up the belt. I need help. I don't want to buy another vacuum!!!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
The problem that I can see id that you may have a bad brushroll that doesn’t spin freely, and has either bushings or bearings, a simple test is that take the brushroll out of the vacuum, set in on end and spin the brush, does it spin freely or does it stop, the next thing is to turn the motor pulley on the motor, it should spin freely as well, if either one is not spinning freely or easy then there is your problem, or make sure you have the correct belt size and that is a genuine eureka belt instead of a replacement belt for that model, those are the 3 things that should work for you, if the vacuum is less than a year old – take it to a factory authorized vac dealer and if it is the motor and pulley, it is covered, usually the belt and the brushroll are wear items and are NOT covered, some places however might cover the brushroll as a courtesy to the customer. So feel free to contact your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.eureka.com Customer Service Phone Number
1-800-282-2886 Hours of Operation
Monday thru Friday 8:00 am to 7:30 pm CST
Saturday and Sunday 10:00 am to 6:30 pm CST
Don – The Vac Man
Go Ahead. Use Us.

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Burning smell and smoke


When you turn it on....is the belt turning the brushes? Something may be caught causing the brushes to stick and the belt to just grind the brush assembly.

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2 Answers

Smell/suction


The brushroll may spin when looking at it but stops when pressure of the floor is applied. The belts stretch, so they look fine but are not. The smell - if it's a rubber smell - would also be the belt. Some, or most, brushrolls can get hair in the ends that could also cause a smell and belt problem.

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Burning smell/lost suction


Is the brush roll turning while on the carpet. If the belt is old, then it has stretched and will slip causing a rubber smell. But if it is an electrical smell, then your motor is failing and will need to be replaced.

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