Hi,first reset the phone,
There are three main types of Reset that apply to the Blackberry. These
are listed in order below. Instructions for Blackberry Pearl are
slightly different - see bottom section of the Tip.1) Soft Reset
- simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.
reset stops all applications that are running on the Blackberry and
will help if you are having problems connecting the device to computer.
This reset will not erase any information from your device.2) Double Soft Reset
- this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.
As soon as the screen is no longer black - repeat the steps once again exactly as before.
takes you to another screen showing an hour glass. Allow the device to
reset. This helps if the device has suffered a more serious error. Be
aware you may loose some information from your device. A backup is
advised prior to proceeding if at all possible.3) Hard Reset -
this is the full blown reset and will fully reset the device to help
resolve critical errors with software or hardware. Again back up
important information before proceeding if possible.Note:
For RIM models 850, 857, 950, or 957, you must insert the end of a
paperclip or similar blunt object into a small recessed hole on the back
of the unit and depress the switch inside. The device will reboot and
be hard reset.Other Models:
With the device turned on
- remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.Blackberry Pearl:
To reset to factory defaults enter 'Options' from the main menu. Scroll
to Security Options and press the trackball. Choose 'General Settings'.
the left soft key, then scroll to "Wipe Handheld" with the trackball
and press the trackball. To initiate the factory reset, your phones
security code may be required in order for the process to complete. Your
phone will now be restored to its original settings on leaving the
A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.Be
aware that resets such as these may erase data, such as contacts, ring
tones, pictures, text messages and stored Internet files and emails.
Make sure to back up important information beforehand if at all
possible. You can obtain software to back up the device to your computer
directly from Blackberry right here.
Hope this Tip helps. If so please do leave a vote for the solution.
WON'T TURN ON
Hi,when a phone does not come on, it is either the battery of the phone is dead,
might need to be charge or replaced with another battery.
you can use another battery to test if it is the battery the fault.
The other thing to check is if the phone memory is weak and may need to be restored
back the phone memory.
will need to be flashed.
if too weak to power up the phone all application you downloaded on the phone has
VIRUS and has affected the phone memory.
First Charge the battery for longer hours before using another battery to confirm
if the battery cell is the problem.
If not battery, in think you will have to flash the phone memory for it to come back to life.
You can use the link below to know about how to flash the phone.
Blackberry are usually updated with firm ware.
If you have any question,don't fall to contact me.