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I cannot gain access to my hotmail account which is now upgraded to outlook. It seems that they want me to I do no want to do. I use the computer only for email and, as I am retired, it is all very

I use windows 8

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  • 22 Answers

Outlook requires you sing in using your complete username. I.E.: Not just josepera...

Posted on Jul 19, 2013


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SOURCE: can't send email from my yahoo account.

this problem can be fixed by adding my external DNS server(s) into the SMTP Virtual Server.

Posted on Jun 24, 2009

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SOURCE: unable to access email account on acer net book


This sounds like your user account settings are not correct and need to be input via the account management section to look like the following:

  • Customer Email format -
  • Outgoing Mail Server -
  • Outgoing server type - SMTP
  • Incoming mail server -
  • Incoming server type - POP3
  • Password - for example, Rich4rd1

  • Thanks


    Posted on Oct 30, 2009

    • 11800 Answers

    SOURCE: my hotmail and msn as been hack and i connot

    They weren't hacked, you had a weak password on it and somebody guessed it.
    Contact MSN directly and explain to them the situation, they are the only ones that can help you.

    Posted on Mar 28, 2010

    • 102 Answers

    SOURCE: Windows did an automatic update to my computer.,


    I don't know why or how windowsLive would stop you from accessing your hotmail account... but, if yoou cannot get to or, then try . On the top of the bing screen you'll find a 'sign in' link. This sign-in is for all of the MSN services including hotmail.

    If for some reason, you are unable to get to hotmail from any of these methods, I would download another browser, like Opera, Firefox, or Chrome...

    I would also9 consider removing WindowsLive!

    Posted on Aug 26, 2011

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    1 Answer

    How do I make my Hotmail account work with Outlook?

    To make your Hotmail account work with Outlook, there are some basic steps. These steps, when implemented will make it easy for you to access the Hotmail account with that of Outlook.
    So, here's what you have to. Kindly look at the steps mentioned below and follow the same.

    1. Select File/ Info in Outlook mail.

    2. Now click on the option Add Account.

    3. You have to make sure Email account is selected, before moving to the next step.

    4. Under the section Your Name, you need to provide your name.

    5. In the next step, enter the Hotmail address under the section Add Email Address.

    6. Enter your Hotmail email password and to confirm the same, re-type it again.

    7. Click Next.

    8. Following the instructions and click Finish.

    Read More

    Create Hotmail Account 1 855 855 3883 Sign in and Sign up Hotmail

    Jan 23, 2018 | Computers & Internet

    1 Answer

    Can't get into my hotmail account

    This 2013 misnamed ZDNet articles suggests why. Microsoft indicated it was phasing out Hotmail. It was "upgrading" the accunts to Outlook accounts.

    Try going to and entering your hotmail address there.

    May 29, 2017 | The Computers & Internet

    1 Answer

    I just keep getting a message saying there was an error and can't access my hotmail account. what now?

    I just checked mine, I have no problem getting in, so they are not upgrading
    try using another browser if that does not work it is most likely spyware or malware that is causing your problem, run spybot search and destroy, you can find that here

    Thank you for downloading Spybot Search Destroy from CNET Download com

    Dec 17, 2014 | Microsoft Office Outlook 2007 for PC

    1 Answer

    Forgot password for hotmail

    Click on Can't access your account? and follow the instructions, and it also may be due the automatic upgrade to experience, please go to and login with your e-mail + and your current password.

    Feb 24, 2013 | Computers & Internet

    1 Answer

    When i go to my hotmail account and try change my password it will not show any information about changing it it just remains blank

    Please do upgrade to and then try changing your password, upgrade to experience by clicking on Settings- Upgrade to

    Feb 23, 2013 |

    1 Answer

    I cannot access my hotmail account, why isthe access denied?

    Try going to and typing in your e-mail with not
    It is possible that your account has been automatically upgraded.

    Jan 26, 2013 | Computers & Internet

    1 Answer

    Can't access my account

    That may happen because it may already have upgraded to, try to logging in in with
    If that does not help, try recovering your password. If that is not the problem, make a new Outlook account.
    And also, if you're using Messenger, it's time to upgrade to Skype!

    Jan 21, 2013 |

    1 Answer

    Outlook upgrade in error - lost all my old .com account need to retrieve it

    Need more info. What were you using previously to access mail? Program and version, and new program and version?
    Outlook Express?, Outlook 2000, 2003, 2007, Thunderbird?

    Dec 29, 2012 | Computers & Internet

    2 Answers

    Unable to open microsoft office outlook 2010 and link it to my hotmail acct

    1. Upgrading to Outlook 2010 with a profile that contains at least one DAV and/or OLC 12 account
    If your Outlook profile already included a Hotmail account, Outlook 2010 shows a dialog to indicate that in order to continue synchronizing between Outlook and the service you need to download and install Outlook Connector 14.

    Clicking on "Upgrade Now" automatically starts the download of the OLC 14 package. Should you choose "Remind me later" you will still be able to browse the previously downloaded data for the Hotmail account, but you won't be able to synch until OLC 14 is installed. clip_image001_thumb.png Once Outlook 2010 is open the following message will be displayed in the main Outlook explorer if OLC 14 is needed: clip_image003_thumb.png Should you chose not to download the OLC and dismiss the message, Outlook offers another redirector in the BackStage - just select the Hotmail account in the account picker and the following prompt will appear: clip_image005_thumb.png Clicking on the Upgrade Now button will automatically start the download of the OLC 14.

    2. Adding a, or accounts through the Add New Account dialog
    Should you choose to add a new account that uses the, or the domain and OLC 14 is not installed, Outlook 2010 will prompt you to download and install it: clip_image007_thumb.jpg

    Note: Should you choose not to install the OLC 14, Outlook 2010 will attempt to establish a connection to the server using the POP protocol. However this method only allows downloading your mailbox, while Outlook Connector also lets you view and update their Hotmail and Windows Live Inbox, Calendar and Contacts in Outlook.

    Sep 30, 2010 | Microsoft Outlook Express

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