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Heather,Does the vacuum have a switch or a lever somewhere that makes it change from floor to hose? If so, it sounds like you've been using it on the hose selection but not actually sweeping using the hose. In other words, on an upright vacuum when sweeping just with the vacuum normally have the lever on floor setting and if you use the hose/attachments you have to have the lever on hose setting for things to work correctly. Hope this helps! Deanna
blockage in the hose sounds like the culprit remove the hose and inspect, push a broom stick through it while off and push a open coat hanger through the canal where the hose connects, if not the filter must be blocked
do not worry about this....it is a common issue with every brand of vacume this style....the poblem is not of power or quality..but rather one of friction or lack of resistance because of the smooth floor surface....carpet surfaces permit the brush part of the roller to FLICK the dirt back up high enough ( only millimeters) to be sucked by the continuous suction flow of the vacume...however smooth finished hardwood or tile floors allow for the heavier none dust particules on your floors to be swept accross the floor with speed...if there was a back drop on the back end of your vacume cleaner these particules would be stoped and sucked up....try taping a strip of brstle board paper with scotch tape to the back part of ur vame head and see if it makes a differnce. Put the paper at dragging floor level and tape it..then sprinkle some dried toast on the bare floor and try it....let me know if it works...
Even though the brush is spinning, you probably need to replace the belt because it is stretched. It is probably slipping on the beater bar. This is normal and you shouldn't be alarmed. There is nothing wrong with your vacuum. :-)
If the Dyson is throwing out dirt at the back, it could be three possibilities:
1) The main floor head suction channel is blocked. Check the sole plate where the beater bar is, or if you have a cylinder/pull along model check the floor heads and main extension pipes.
2) Check all the inspection tubes especially the bottom part where the main handle hose is. Also check the filters are clean as well as the Cyclone shroud honeycombs are completely unclogged. Use of the upholstery brush is ideal for dust removal on the cyclones.
3) Check the main inspection areas on the Dyson as sometimes a back log of clogged dirt can get stuck. Also check the dust channel points when then bin is taken out.
Hope all this helps!
lots of times switching to hard surface floors you need to slow down because the air flow that does the actual picking up of the dirt can't work as fast as the spinning brush so the brush is throwing the dirt out the back before the suction can pick it up. Try slowing down
Sounds like you have a small clog in the hose in the head cleaner. Unplug the machne, turn it upside down on the floor with the brushed facing up. Look at the hose that comes from the underneath to where it connects to the expandable hose. Most of the time the clog is in that area. The debris stays in the hose ans it just does not have enough power to go all the way to the bag area from lack of suction. When you disconnect the hose the particles fall back down and the spinning brush kicks it all over the place. If it has a screw holding the hose in place unscrew it and push something solid through the hose. No not use anything sharp or use eccessive force as you can tear the hose. Try losening it then hook up the hose and turn it on to see if the suction from the hose clears it out.
Above the clear bin (canister) is the cyclone, and on top of that there's a handle. The whole bin-plus-cyclone assembly is released from the rest of the machine by grasping the handle and releasing the button that is on top of the handle where your thumb naturally falls. The trigger on the underside of the same handle releases the base of the bin (on a hinge) so the waste falls out.
You need to be careful not to squeeze that trigger until the bin is wherever you want to get rid of the waste, or else you'll end up with it all back on the floor!
You can empty the waste directly into a trash can, or enclose the bin in a plastic waste bag before releasing the waste. After, make sure the base is properly re-secured before re-fitting the bin to the machine. You can wipe the outside of the bin with a damp cloth. If you wipe the inside (not necessary, but sometimes nice) make sure it is completely dry before closing the base.
I hope this helps. I value your feedback, so please remember to rate this response.
Looks like a filter has slit or gone missing on the exhaust side of the motor.-or perhaps you did not know there was one - it has clogged and a bypass is operating.
You will have to consult the handbook for your model re filter changing to sort it.
The Hoover Web site may be a help - have you looked?