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Go to www.vtechkids.com. Under customer support, you will see a link there where you can download pdf versions of Manuals for different vtech toys. If you can't find it there, then you need to call VTECH. Contact info can also be found on their website.
I have a display problem as well. I took the camera apart (I am and electronics instructor) and have noticed that the ribbon cable that connect the motherboard to the viewing screen has been "twisted apart". Since there is no mechanical stop to the viewing screen, the kids can continue to "twist" the viewer in one direction over and over, causing the ribbon cable to to break. I am now looking for a good part number to replace this cable.
Does the sound come at all ? if not then check the speaker inside orr the audio amplifier for failure. However if the sound comes on at start up then the screen should work even with the fingers, if not there is a possiblity of non conduction . Try to remove off the battery and reset. Hope this works. Good day
I have solved the issue, well I should say my 2 year old daughter solved it. When you turn it on and the screen remains blank, you have to hold in the green music note button for a couple seconds. Simply pressing and releasing the button does not work, you have to hold it in. I had 2 separate players with this issue and it has resolved it for both.
From your query, I guess the problem lies on the battery terminals or wires connected to the battery terminals. Did the old batteries leaked? If it did, the battery leak must have reached the wires inside your computer and corroded the connections. If you are a DIY person, you may open the bottom of your computer by taking out the phillips screws, around 10 (not so sure). Locate the wires connected to the battery terminals. Reconnect the broken connections (better to solder them if you can). Hope I helped you with your problem. Good day...
The customer service is somewhat oblivious to their inventory and products they sell. But, if your table is not pushing the puck, call and order a new fan (easy swap out). Also, you may use a small pin and poke each air-hole as dust accumulates and clogs system (do not use a wax or polish, only damp soft cloth)
The control box is the interface to power scoreboard.(kids pushed the transformer cord in too hard and separated the circuitry panel inside CB). I am in process of replacing mine, model number 34090, part number 34090HG08, $5.00+ SH
There are comparable control box modules for similar turbo hockey games, Atomizer, which uses a similar control box that you can swap circuitry out to your old box. (Very simple, even a cave man can do it..hah). The key is the ability to put control box back together once you disassemble inerts. (The "flip" mechanism is so shoddy it never goes back together right)
Good luck with Sportcraft and their disposable $500-600.00 air hockey tables which have a lifespan of parts of less than 5 yrs!