Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

1 Answer

Cannot print true color.

I have just installed two new ink cartridges and did a deep cleaning. I cannot do a calibrate as when I put the page on the scanner it says "page not detected". I lined the page up with the arrow. I did a diagnostic sheet and it quotes 5 errors - 3610, 3610, 3501, 3507 and 3511. What do these codes mean? My printer is a Kodak Easy Share 5300 All-in-One Printer.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kodak Master
  • 4,338 Answers

How do I resolve the error message "Calibration Page Not Found"? Error code: 3610 Question : How do I resolve the error message "Calibration Page Not Found"?
Answer : To resolve this error condition, correctly position a calibration page on the scanner. See the User's Guide for more information. How do I resolve the error message "Cover open"? error code : 3501 Question : How do I resolve the error message "Cover open"? Answer : To resolve this error condition, close the access door. The printer will not operate while the door is open. How do I resolve the error message "Color ink cartridge missing or not installed correctly"? Error Codes : 3511 Question :
How do I resolve the error message "Color ink cartridge missing or not installed correctly"?
Answer :
To resolve this error condition, reinstall the ink cartridge:

  1. Remove the color ink cartridge:
    1. Open the printer access door by lifting from the front center of the unit.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
  2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.

    If the electrical contacts do not have small marks:
    1. Reinstall the ink cartridge, making sure you press down on it until it clicks into position.
    2. Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
    3. Reinstall the ink cartridge.
  3. Close the printer access door.

NOTE: See the User's Guide for more information about removing and installing the ink cartridge.
If the error persists:
  1. In the KODAK All-in-One Home Center, select the Help (?) icon.
  2. Select Maintenance.
  3. Select Firmware Upgrade, then follow the prompts to download the latest version of firmware, free of charge.
From Kodak support:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=9104/7269&pq-locale=en_US

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Mar 14, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer not printing photos with all colors


  1. Lift the printer access door, then remove the ink cartridges from the printhead.
  2. Verify that the label on the ink cartridges is intact, and that the cartridges are not damaged.
  3. Verify that the KODAK Ink Cartridges have not been refilled.
  4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
  5. Close the printer access door.
  6. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job.
  7. NOTE: Once the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.
  8. Reprint the picture or document that had the quality problem
If still same quality then...
  1. Load inkjet paper into the paper tray.
  2. On the control panel, press Menu.
  3. Select Calibrate Printer.
  4. Select Print Calibration Page
  5. Press Start.
  6. When the print is complete, press Cancel to end the calibration process.
  7. Check the six color bars on the printed calibration sheet.
  8. 5000calsheet_color_bars.jpg
Are the color bars completely filled with solid color?


If no then:

  1. Press Menu.
  2. Select Clean Printhead, then press OK.
  3. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows steady, press OK.
  5. Select Calibrate Printer.
  6. Select Print Calibration Page
  7. Press Start.
  8. When the print is complete, press Cancel to end the calibration process.
  9. When the print is complete, press Cancel to end the calibration process.
  10. Check the six color bars on the printed calibration sheet.
  11. 5000calsheet_color_bars.jpg
Are the color bars completely filled with solid color?

If again No...

then printhead needs replacement... call Technical Support to get it replaced




May 25, 2010 | Kodak EASYSHARE 5300 All-In-One InkJet...

4 Answers

Black is not printing


Try this to unclog printhead.
take out cartridge, locate the hole where ink goes trough, put a can of compressed air and blow it.
put some paper under the printhead to catch ink.


sponge.jpg

Jan 14, 2008 | HP Business Inkjet 1200dtn Printer

1 Answer

Our Mp760 just decided it would stop printing. It will still run as if printing but there is no ink. We changed the ink cartridges and still no luck. A few of the items on the page print if they are color...


Are you using OEM cartridges or aftermarket/reloaded cartridges. Your problem sounds like the nozzles are clogged and need to be deep cleaned. To perform this you need to put in new OEM cartridges and run the deep cleaning (at least 3x) and the alignment utility. This should clear the clogged nozzles.
Aftermarket/refilled cartridges do not always meet the manufacturer's specifications for quality. If you want to try a good source for aftermarket cartridges, try cartridges from LDproducts.com for your printer. I've never had a problem with their aftermarket cartridges.
Please rate this solution. Thanks.

Feb 04, 2010 | Canon PIXMA MP760 All-In-One InkJet...

1 Answer

New printer head and still won't print black


Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

Aug 23, 2009 | Kodak 5300 All-in-One InkJet Printer

1 Answer

WONT PRINT CALIBRATION PAGE


Take out the cartridges and turn off the printer. Turn it back on, and THEN put the ink cartridges in. After that, try to print the calibration page.

If this does not work, clean your printer using the cleaning maintenance from your HP printer software

Jan 06, 2009 | HP PhotoSmart 7550 InkJet Printer

1 Answer

Calibration not working


When you place the calibration sheet on the scanner glass, make sure you put it with the blue arrow facing the yellow triangle on the scanner. (the page must be, obviously, facing down).

As with the red color issue goes, try replacing the color ink cartridge. If that does not work, contact kodak support to fix the problem (you can go to kodak.com/go/itg for troubleshooting steps)

Dec 19, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

CanonPIXMA iP90 Color Ink Tank installation problem


yeah it sounds like a cartridge sensors are stuck or broken. i would say to replace the whole print unit. It will need a service support dealer to fit this part unless you can buy it and fir it yourself.

part number: QM2-2020-020

hope this helps

Oct 20, 2008 | Canon PIXMA iP90 Mobile Printer

1 Answer

New black installed; will not print in black ink. Everything else prints!


hi, it is possible that the black cart was not installed properly. Try reseating the black cart and see if it works. You can also try to calibrate the printer. you can do this by pressing the menu button then go down to calibrate printer. after that it would also help to perform a deep clean which can also be found on that same menu. then try to print. If all these fails, try to call the kodak hotline 800.421.6699

Oct 16, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Kodak EASYSHARE 5500 will not print with black ink


Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Aug 17, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

Not finding what you are looking for?
Kodak EASYSHARE 5300 All-In-One InkJet Printer Logo

463 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Sajid Najmi
Sajid Najmi

Level 1 Expert

31 Answers

Cindy Wells

Level 3 Expert

4954 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...