Question about Kenmore 63712 Top Freezer Refrigerator

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Kenmore 63712 Every since we bought this model refrigerator water has built up on the shelves.

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If there is water on the top shelves in the fresh food section you may have a drain problem when the freezer defrosts. one other possibility is there is a air leak somewhere could be a bad door seal. when warm air enters it will cause condensation and water will drip on the shelves.I suspect it might be comming from the freezer though. a easy way to check is to remove the back panel in the freezer and check for ice in the drain pan. if there is a blockage use a hair drier to melt the ice and hot water to clear the drain. let me know if this helped you solve your problem Good luck

Posted on Aug 04, 2007

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Posted on Jan 02, 2017

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Good Afternoon Friend,

I understand that you are looking for the drain hole on your Frigidaire refrigerator, model# FFHT1725PS, due to water building up on the shelves inside your refrigerator. There technically is no drain in your refrigerator. There is a drip pan, which collects water from the condenser underneath your appliance. There are some possibilities that are causing the water to build up on the shelves. First, make sure that all containers are covered. Condensation can evaporate from opened containers and create water on the walls and shelves. Secondly, make sure that the drawers that have your fruits and vegetables are completely closed and set to the correct setting. Fruits and vegetables are full of water. Thirdly, check to make sure that your doors are closing and sealing correctly. Moisture can come through an open door or a door that is not sealed correctly. Lastly, if it is hot and humid, make sure that you are not going in your refrigerator many times and holding the door open as well. Hope this is helpful.

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1 Answer

Water is collecting on the shelves in the main compartment


Sounds like a typical defrost drain blockage. Not sure what model of profile you have if older or newer stile but when the defrost cannot drain to the pan below the refrigerator the water collects inside th refrigerator creating a mess. I'm going to send you to another web page that will help you see a better idea of just what i'm saying so we can help you resolve the problem and learn how to clear the drain and get the water to stop messing up everything. Be right back putting our daughter to bed and brushing her teeth, Sea Breeze

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Water is collecting in veggie bins in


I can solve your problem for you.

Self-defrosting refrigerators dispose of the water generated during the defrost cycle, usually via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates. (See a more detailed explanation of this in the How Things Work section of our website).

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

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1 Answer

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The only shelves you'll get for this model is probably the ones offered by the manufacturer.

The best way for longevity of the shelves, is to make sure that you do not put too many heavy things on it, and be careful when cleaning and replacing shelves..

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Yes you can get a replacement for the shelves, at a hardware store or somewhere else. Or you can try spray painting the spots there are rust.

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Roper Refrigerator


open the freezer compartment loo for ice build up on floor of frezer especally towards rear behind back panel. sounds like you have a clogged/frozen defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials)

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