Question about Kenmore 46462 Front Load Washer

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Will not drain- kenmore topload washer sm9711031

Will not operate in rinse or spin cycle either to drain water

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All you need to do is replace the lid switch. They are available for total cost less than $10 on ebay. There are videos available at youtube and at parts sellers you can just google lid switch and your model number to find them. This is a very easy thing to change it will only take you 30 minutes if you can use a screwdriver.

Posted on Oct 14, 2011

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It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

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