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When I put it on I get a messaege saying DEW in red capital letters and it just switches off, that means I cannot record or take pictures, can you let me what the proplem is.

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On some camcorders that means that there is too much moisture inside the camcorder to operate properly. Keep it inside, out of any case it may have been in or has, at room temperature for awhile and see if it dries out....it should but it may take awhile. This happens sometimes if you have had it outside and bring it inside and there is a temperature change such that it causes condensation to form inside the cam and the sensor shuts the systems down, alerts you to the situation (DEW) and thus you know to let it sit awhile.

Posted on Mar 11, 2009

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Fun but its letters DEW on screen .


This may mean that the camera has condensation in it - has it recently been taken from a cold area to a warm one ? Best way to cure it is to switch it off, remove the battery (and recording media) and leave it for twenty four hours in a slightly warm dry environment - an airing cupboard is ideal. This will enable the condensation to evaporate, hopefully with no permanent damage to the camcorder. If you look in the manual it may have further clarification.

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Dew


It is possible that the dew sensor is faulty or more likely that the connection from teh sensor to the rest of the camera is faulty. This unit will require repair. If you can soler, you may be able to resolve this. I'll look up your model to see how bad the access is to the sensor.
Dan

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